Overview
Delivery Manager
Date: 26 Aug 2026
Location:
Singapore, Singapore
Company:
Singtel Group
An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every “hello” at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
Singtel is where Technology meets Purpose.
We’re building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.
From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.
At Singtel, your work creates real impact. You’ll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.
This is where BIG Possibilities become reality. Whether you’re engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you’ll be part of teams shaping the future of technology.
Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.
We are hiring a Delivery Manager with experience with Agile and waterfall methodologies.
Make an Impact By:
- Work closely with Engineering team and Product Owner to ensure that product backlogs are well-defined, prioritized, and clear.
- Remove any impediments that may hinder the team’s progress and help resolve conflicts or issues that arise.
- Enable the team to actively own and surface dependencies and risks or escalate in a timely manner.
- Responsible for Team’s effectiveness, coaching an improvement culture by focusing on continuous improvements, visualize and measure team flow, ensures impediments to the team are quickly removed
- Ability to coach and mentor team members as well as stakeholders, remove obstacles and emphasize teamwork
- Track and report on team progress, velocity and sprint health to ensure transparency and alignment with organizational goals.
- Surfacing up team metrics and helping the team understand their metrics and self-reflect and experiment
- Demonstrates a personal growth mindset – Lifelong learning, continuous self-improvement, and the ability to always adapt in a fast-paced environment. Demonstrates proactiveness and self-organization, empathy, and interpersonal conflict resolution skills
Skills for Success:
- At least 5+ years of hands-on experience in Scrum Master / Project Manager role.
- Deep understanding of Scrum & Agile principles (Scrum Guide, Agile Manifesto, SAFe or LeSS is a plus)
- Backlog refinement & prioritization facilitation – work with Engineering Team and Product Owners to ensure clarity and order.
- Sprint execution & delivery tracking – managing velocity, burndown charts, cumulative flow, etc.
- Impediment management – identifying, escalating, and removing blockers quickly
- Dependency management – surfacing risks and ensuring cross-team alignment
- Agile metrics & reporting – ability to measure team health and performance (velocity, throughput, predictability, WIP limits, cycle time, lead time)
- Excellent analytical, presentation, problem-solving, and communication skills.
Soft Skills / Mindset
- Stakeholder management & influence – helping leaders understand agile values, surfacing risks transparently
- Growth mindset – open to feedback, adaptive to change, proactive in self-learning
- Strong facilitation & communication skills – clear articulation across teams and management
- Analytical & problem-solving skills – surfacing root causes rather than symptoms
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.
