Overview

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Be part of a team that supports the technology and operational capabilities underpinning Global Wholesale Banking across OCBC’s international network. As an Operations Support & Systems Intern, you’ll gain valuable exposure to banking systems, project implementation, and operational support processes. You’ll have the opportunity to develop your project coordination, stakeholder management, and technology-related skills while contributing to initiatives that enhance operational efficiency and support business growth.

How You Succeed

To excel in this role, you’ll need to be curious, adaptable, and detail-oriented. You’ll work closely with system owners, technology teams, and business stakeholders to support system enhancements, operational processes, and project delivery activities. Your ability to manage multiple priorities, collaborate effectively, and approach challenges with a problem-solving mindset will be key to delivering successful outcomes.

What You Do

Your responsibilities will include:

  • Core Banking System Projects: support the development, testing, and implementation of enhancements to core banking systems used by OCBC’s international branches
  • Project Coordination: assist in project planning, requirement gathering, progress tracking, documentation, and stakeholder communications throughout the project lifecycle
  • User Testing Support: participate in system testing activities, including test preparation, execution, issue tracking, and validation of enhancement outcomes
  • Operational Support: assist in process reviews and optimisation initiatives to improve operational efficiency and support smooth day-to-day business activities
  • Systems Administration: support the System Owner in monitoring, maintaining, and enhancing Global Wholesale Banking systems and applications
  • Stakeholder Engagement: collaborate with business users, technology teams, and operational stakeholders to support project delivery and system-related activities
  • Reporting & Documentation: assist in the preparation of project updates, operational reports, user guides, and process documentation
  • Ad-hoc Projects: provide support on other business, technology, and operational improvement initiatives as assigned

Who You Work With

Operations Support & Systems plays a key role in ensuring the smooth operation, maintenance, and enhancement of systems supporting Global Wholesale Banking. You’ll work alongside business users, technology specialists, project teams, and operational stakeholders to deliver system improvements and support business-critical processes. Through this role, you’ll gain valuable exposure to the intersection of banking operations, technology, and project management within a dynamic international banking environment.

Who You Are

  • Open to learning and feedback
  • Strong interest in banking technology, systems, and project management
  • Organised, detail-oriented, and able to manage multiple priorities
  • Strong analytical and problem-solving skills
  • Good communication and interpersonal skills
  • Able to work effectively both independently and as part of a team
  • Familiarity with project lifecycle methodologies and project delivery processes
  • Knowledge of JIRA, Confluence, or similar project management tools would be advantageous
  • Experience working with multiple stakeholders across functions would be beneficial
  • Currently pursuing an undergraduate or postgraduate degree

Learning Objectives

This internship will provide you with:

  • Hands-on experience supporting banking technology projects and system enhancement initiatives
  • Exposure to the end-to-end project lifecycle, from requirements gathering and testing to implementation and post-deployment support
  • Opportunities to develop project coordination, stakeholder management, and reporting skills
  • Understanding of core banking systems and their role in supporting international banking operations
  • Experience supporting operational processes and identifying opportunities for process optimisation
  • Exposure to user acceptance testing, system support, and change implementation activities
  • Opportunities to strengthen problem-solving, collaboration, and communication skills in a professional environment
  • Insights into how technology and operations work together to support the delivery of banking services across a global organisation

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

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About

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.