Overview

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 364,000 people in 136 countries and 137 territories. Across audit and assurance, tax and legal, deals and consulting, we help clients build, accelerate, and sustain momentum. Find out more at www.pwc.com.

How will you value-add?

  • Working with Business Analysts to understand user requirement and provide mapping to ServiceNow workflow processes.

  • Provide technical inputs during solutioning workshops and meetings with business analysts and users

  • Responsible for the solution designing and development using ServiceNow leveraging on Now Platform App Engine

  • Create custom applications including creating service catalogues and configurations of workflows per user requirements

  • Conduct SIT and documentation on test results

  • Develop UAT test plans for user acceptance testing and sign-off

  • Rectify defects identified during UAT or post go live

  • Provide technical inputs in the ServiceNow Solution Architecture design to support scalability and interoperability of common components

  • Provide technical documentation from solution design to deployment for hand over to post production operations support

  • Provide ServiceNow Application development cross training to other team members

About you

  • Diploma / Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field or foreign equivalent from a recognized university.

  • At least 8 years IT application experience and 3- 5 years of development experience with ServiceNow including both client and server side scripting

  • Experience with integrating applications with ServiceNow

  • Be able to work independently and ensure strict timelines are met without continuous technical supervision

  • Good to have experience in other ITSM/ITBM modules in ServiceNow

  • Understanding User authentication and authorization between multiple applications and environments

At PwC, our purpose is to build trust in society and solve important problems. We are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com/sg. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.

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Job ID: 762402WD

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About PwC Singapore

At PwC, our purpose is to build trust in society and solve important problems - this is at the core of everything we do from the value we provide to our clients and society to the decisions we make as a corporate.

Our services started with audit and assurance over a century ago. As times change and the issues faced by businesses and individuals evolved, we have developed specialised capabilities in tax, advisory and consulting to help you address emerging new challenges across focus areas like digital transformation, cyber security and privacy, data, sustainability, mergers and acquisitions, and more.

In Singapore, we have more than 3,500 partners and staff to help resolve complex issues and identify opportunities for public, private and government organisations to progress. As part of the PwC network of more than 284,000 people in 155 countries, we are among the leading professional services networks in the world focusing on helping organisations and individuals create the value they are looking for.