We’re building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology. 

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect. 

At Singtel, your work creates real impact. You’ll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe. 

This is where BIG Possibilities become reality. Whether you’re engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you’ll be part of teams shaping the future of technology. 

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most. 

How You will Make An Impact:

• Provide support to user for the GIS application used for telecommunications network planning, including investigation and troubleshooting of system, application and data-related issues.
• Support the administration and day-to-day operation of the GIS platform, including user access, system configuration, application functionality and operational checks.
• Analyse GIS-related incidents and user-reported issues, perform initial assessment and work with IT or system vendors for further investigation and resolution where required.
• Support GIS application enhancements, change requests, patches and system upgrades, including requirement clarification, impact assessment, functional testing and validation.
• Perform system and user acceptance testing to ensure GIS application changes meet business and technical requirements before deployment.
• Work with engineering and operations teams to understand telecommunications network planning requirements and translate operational needs into GIS system requirements.
• Support the maintenance and validation of GIS network data, including telecommunications infrastructure such as cables, ducts, manholes, equipment and associated network records.
• Perform GIS data extraction, checking and analysis to support engineering, operational and regulatory requirements.
• Assist in identifying opportunities to improve GIS workflows, system usability, data quality and operational efficiency.
• Maintain technical documentation, system procedures, configuration records, user guides and knowledge articles relating to the GIS platform.
• Coordinate with internal IT teams, business users and external system vendors on technical issues, system changes and application-related activities.
• Support user training and knowledge sharing on GIS application functionality, system enhancements and relevant engineering workflows.
• Perform other GIS, system or engineering-related duties as required.

Skills for Success:  

• Diploma in Engineering, Information Technology, Telecommunications, Geomatics, Geographic Information System (GIS) or a related technical discipline
• 2 years of relevant experience in GIS, telecommunications, application support, engineering systems or a related technical environment. Fresh graduates with relevant technical qualifications are welcome to apply.
• Basic knowledge of Geographic Information Systems (GIS), spatial data and mapping concepts.
• Basic understanding of telecommunications network infrastructure, such as fibre/copper cables, ducts, manholes and network equipment, would be an advantage.
• Understanding of application support, system testing, troubleshooting and incident management principles.
• Ability to perform basic data analysis, validation and reconciliation.
• Familiarity with service management or issue tracking tools such as ServiceNow or JIRA would be useful.

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what’s next and accelerate your career through meaningful work, continuous learning, and real impact.