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The Associate Director of Group Procurement Governance, Policies and Operations reports to the VP of Group Procurement, and has a remit to:

1. Define the long-term Procurement policy framework in alignment with Vision & Mission of Group Procurement 
2. Develop world class purchasing operations capabilities (policies, skills & knowledge competencies) in support of the vision.

The role incumbent will be responsible for setting Group Procurement policies across and functionally lead the Group Procurement Shared Services team based in Singapore. Focus will be on the implementation of policies and operations that supports the respective Singtel’s acquisition and materials management of goods and services. The scope of the Corporate Procurement under management includes Sourcing/Tender administration, procurement governance, and effectively acting as a shared service to Procurement BU Category teams and the business. 

Detailed deliverables in this role are as follows:

a)       Group Procurement Policies and Governance

Leads the setting, alignment and enforcement of procurement policies and processes across the Singtel Group (Singtel, Optus) as follows:

1. Regularly review procurement policies and if necessary, set new guidelines to ensure that they remain relevant and effective in promoting best practices and corporate governance principles.
2. Lead engagement with Group legal and Group Risk to continuously enhance the contract and risk management framework, and to simplify the compliance processes.
3. Serve as the primary contact for procurement related questions, policy and procedure interpretation and alignment by all departments.

b)       Group Procurement Shared Services/Operations

Oversee the operations of the Group Procurement Shared Services/Operations team supporting all business Procurement units (IT, Networks, Devices, Indirect,) comprising

1. Tender Administration – supporting all BU Procurement teams in Singapore in the lifecycle management of Tenders, Waivers of Competition and Direct Sourcing
2. Contracts Lifecycle Management – central resource in managing procurement contracts across Singtel based units
3. Tailspend management (Source4U) – sourcing specialist support for all procurement spends up to $200k
4. Procurement Helpdesk (HelpMeBuy) – first-level telephone/email support for all in-bound queries for procurement, with escalations to subject matter experts (systems, business procurement) as needed.

c)       Group Procurement Communications and Engagement

Business Owner for the internal customer touchpoints of Group Procurement, providing content oversight for:

1. Group Procurement policies and forms
2. Procurement helpdesk
3. Procurement AI to accelerate adoption and digitalisation
4. Drive initiatives to improve end to end customer experience and Procurement engagement
5. Define communication and knowledge strategies across Procurement functions and ensure high ethical standards are met

d)       People and Culture

1. Create a culture that strives to add value, reward initiative, promote talent and expand procurement knowledge
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