Overview
Network Engineer
Date: 17 Nov 2024
Location:
Singapore, Singapore
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Company:
Singtel Group
At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
The Network Engineer is responsible for managing day to day support of operational tasks, requests, incidents, and changes meeting customer’s requirements and agreed service levels. Perform and support regular preventive maintenance tasks.
The activities include:
- Respond and handling of customer requests/queries
- Incident resolution
- Change and Service Request fulfilment
- Problem ticket closure
- Preventive maintenance tasks fulfilment
- Vulnerability assessment
- to assist the Team Lead/Operations Manager to train and guide junior team members
- Develop and enhance NOC team capability
Make an Impact by
- Analysing, troubleshooting and correcting network problems remotely and on-site
- Responsibility for documenting incident RCA report the configuration of the system and (network) system performance tuning
- Responsibility for security compliance, patching, health check & hardening remediation
- Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems
- Performing standard or project change request as per change window
- Provide on-call 24 x 7 support on a rotating basis
- Responsible for applying operating system updates, patches, and configuration changes
- Perform Preventive Maintenance
- Participate in customer weekly sessions
Skills for Success
- Degree in Computer Science / IT or equivalent
- Minimum 3 years of experience in Network support and maintenance (LAN/WAN/Cloud)
- Minimum CCNA Certified
- Experienced in network/security administration in enterprise DC and Public Environment
- Experiences in supporting firewall /network product such as Cisco routers & switches, Cisco Firewalls, Cisco ACI, Aruba, Infoblox, Citrix load balancers, Solarwinds etc
- Experienced in troubleshooting system and network problems, diagnose and solve hardware/software issues, analysing system logs and identifying potential issues/incident
Your Career Growth Starts Here. Apply Now!
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.
