Overview

Group Technology Services

Cloud Middleware Support Engineer – (250000C7)

Description

 

Why Join

Be at the forefront of OCBC’s transformational platform and play a critical role in supporting the bank’s application and cloud native infrastructure services. As a Cloud Middleware Support Engineer, you’ll have the opportunity to work with modern technology stacks, solve complex problems, and provide lasting value to our customers.

How you succeed

Be an integral part of OCBC Group’s Cloud Middleware Application service team to support & operate OCBC’s Application and cloud native infrastructure services.

We leverage modern technology and stacks to support and scale the bank’s applications and provide lasting value to our customers. You will be at the forefront of this transformational platform, assisting our business and technology stakeholders take advantage of OCBC growing set of features and services to run their application workloads.

What you do

  • Day-to-day operations and technical support for OpenShift/k8s, Redis, and Kafka infrastructure
  • Troubleshoot and resolve technical issues, applying problem-solving and analytical skills
  • Perform capacity planning, resource optimization, and security best practices
  • Provide technical guidance and support to development and operations teams
  • Monitor and troubleshoot OpenShift/Kafka/Redis infrastructure and application issues
  • Implement and maintain monitoring and alerting for OpenShift/Kafka/Redis clusters
  • Support Cloud Middleware services in a 24/7 operations environment, including permanent nights and day shifts, weekends, and holidays.
  • Require rotational permanent Night Shift or Day shift. 

Who you work with

Group Operations & Technology co-creates products and solutions, building the underlying technology applications and services, and managing the Group’s IT operations & cyber defence. You’ll be part of a dynamic team that delivers exceptional customer experience, with a focus on innovation and transformation.

 

Qualifications

 

Who you are

  • Degree or diploma in Computer Science/Information Technology or equivalent
  • At least 3 years of hands-on experience supporting Red Hat OpenShift, Kafka, or Redis technologies
  • Knowledge of client-server, 3-tier architecture web applications, and distributed systems
  • System administration experience with troubleshooting OS, application logs, and knowledge of networking, storage, etc.
  • A good team player with the ability to work effectively with stakeholders to resolve issues
  • Exposure to Bash scripting, Python, Ansible, and GitOps
  • Willingness to cross-learn and adapt to new technologies
  • Preferred to possess the following:
  • Certified in any of these technologies (OpenShift/K8s, Kafka & Redis).
    • 5 years’ experience in managing container platforms, application services, cloud technologies e.g. VMWare, Apache Kafka, Redis, and OpenShift/Kubernetes
    • Demonstrate strong knowledge in technology infrastructure domain such as virtual server technologies, networking, internet protocols, scripting & observability (ELK).
    • Hands-on experience with Observability stack/tool like ELK, Grafana.

Who we are

Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation, embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.

What we offer 

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth, and aspirations are every bit as cared for as the needs of our customers.

 

Primary Location

: Singapore

Job

: Technology Solutions

Organization

: Group Technology Services

Schedule

: Permanent

: Full-time

Job Posting

: 10-Apr-2025, 11:27:35 AM

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.