Process Engineer, Data Center Security Ops Excellence

DESCRIPTION

We are seeking a Process Engineer for the AWS Data Center Physical Security team.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

In this role, you will drive transformational changes by identifying process improvement opportunities, developing innovative solutions, and implementing automation across our data center security landscape. You will partner with multiple stakeholder teams across the organization to identify operational inefficiencies, reduce defects, and optimize costs within current processes. You will lead the development of automation solutions and GenAI-powered tools to enhance data center security operations, ensure operational standards are consistently applied, and drive innovation projects from conception to implementation. This includes developing new tools, identifying and replicating best practices, and continuously raising the performance bar through data-driven process improvements.

The ideal candidate will possess a strong technical background in engineering and automation. You must demonstrate success in developing innovative solutions, with experience in GenAI and process automation tools. You should thrive in an entrepreneurial environment, balance strategic thinking with hands-on execution, and excel at managing competing priorities. We’re looking for someone who is analytically strong, passionate about continuous improvement, and effective at collaborating with cross-functional teams to implement transformative solutions. Strong communication skills and the ability to influence without authority are essential for success in this role.

Key job responsibilities
– Manage the process innovation and automation projects
– Work with multiple teams and stakeholders to improve workflows
– Innovate to improve customer experience and continuously improve organizational efficiency
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Scope, define requirements, design, and develop the application to deliver an exceptional customer experience

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Communicate regularly to stakeholders on status, risks, and changes
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Lead and manage process innovation and automation initiatives.
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Track project milestones, risks, and deliverables.
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Ensure timely implementation of improvement solutions

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Identify areas for defect reduction and cost optimization.
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Analyze existing workflows and processes for improvement opportunities.
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Apply Lean/Six Sigma methodologies to eliminate waste.
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Design and develop automation solutions and applications
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Write and maintain code using languages like Java, Python, JavaScript
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Optimize database queries and performance
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Drive operational excellence initiatives.
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Recommend and implement process improvements
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Monitor and measure impact of implemented solutions
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Standardize successful practices for global adoption.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

– Bachelor’s degree in Engineering, Computer Science, Information Technology, or related technical field

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Experience in project management and leading cross-functional initiatives

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Full-stack development experience using modern programming languages (such as Java, Python, JavaScript) and related frameworks, along with proficiency in SQL

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Experience with data analysis and visualization tools

PREFERRED QUALIFICATIONS

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Proven track record of driving innovative solutions and process improvements, demonstrated through successful implementation of automation projects or technical solutions
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Experience with modern development practices including microservices architecture, containerization (Docker/Kubernetes), and cloud platforms (AWS/Azure)
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Lean Six Sigma certification (Green Belt or higher) with demonstrated experience in implementing process improvements
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Strong portfolio of end-to-end project delivery, showing both technical expertise and business process optimization

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.