Overview
Analyst,SAP
Date: 24 Apr 2025
Location:
Singapore, Singapore
Company:
Singtel Group
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Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.
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Propose effective work-around or alternative solution, oversee the selection of solutions and estimate resources/cost required to implement the proposed solution to meet customer’s requirements
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Manage changes to configurable items. It covers configuration management planning, configuration identification, configuration controls & audits.
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Conduct review & integration testing to ensure the quality of deliverables before handing over to users for UAT.
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Develop technical design specification & translate design into specifications.
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Develop test package, execute test and document test results to ensure the quality of the program.
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Prepare & maintain up-to-date system documentation.
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Ensure overall customer satisfaction.
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Good knowledge with hands-on experience in managing IT incidents and problems.
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Good analytical skills with ability to quickly establish cause of system issue reported.
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Good interpersonal skills with ability to work with others to resolve problems.
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Ability to communicate information well to co-workers and management verbally and in writing.
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Able to work independently as well as an excellent team player
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Critical thinking and problem-solving skills
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Able to handle multiple tasks simultaneously, time-management skills
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Ability to work in a fast-paced environment with minimal supervision
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Sense of ownership and pride in your work
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Degree in Computer Science or related disciplines
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.