Overview

Job Description Summary
We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You’ll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be.

Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.

Key Responsibilities: 

  • Assist in the operations of the EUC asset life cycle, including planning and overseeing of deployment (e.g. staff onboarding), loan, refresh, and retirement (staff offboarding) of end-user devices ensuring timely updates and replacements. 

  • Assist in software packaging, release, and deployment processes to ensure smooth and efficient software updates. 

  • Provide IT support, including technical troubleshooting, software installation, and upgrades. 

  • Help with post-resolution follow-ups of incidents and fulfill IT service requests. 

  • Participate in the Collaborate with various departments, including HR, IT, security, and procurement, to ensure seamless operations. 

  • Maintain accurate records of all EUC assets, including their status, location, and user assignments. 

  • Ensure that all end-user devices comply with the firm’s security policies and standards. 

  

Requirements: 

  • Currently enrolled in a diploma program in Information Technology, Computer Science, or a related field. 

  • Basic understanding of IT support and end-user device management. 

  • Willingness to learn and develop technical skills in troubleshooting, software installation, and device configuration. 

  • Strong interest in providing excellent customer service and the ability to communicate effectively with users at all levels. 

  • Familiarity with IT asset management principles and best practices is a plus. 

  • Awareness of security policies and standards related to end-user devices. 

  • Ability to work collaboratively with cross-functional teams and manage multiple tasks simultaneously. 

  • Strong organizational skills and attention to detail. 

Job ID: 630716WD

Tagged as:

About PwC Singapore

At PwC, our purpose is to build trust in society and solve important problems - this is at the core of everything we do from the value we provide to our clients and society to the decisions we make as a corporate.

Our services started with audit and assurance over a century ago. As times change and the issues faced by businesses and individuals evolved, we have developed specialised capabilities in tax, advisory and consulting to help you address emerging new challenges across focus areas like digital transformation, cyber security and privacy, data, sustainability, mergers and acquisitions, and more.

In Singapore, we have more than 3,500 partners and staff to help resolve complex issues and identify opportunities for public, private and government organisations to progress. As part of the PwC network of more than 284,000 people in 155 countries, we are among the leading professional services networks in the world focusing on helping organisations and individuals create the value they are looking for.