Overview

We believe that challenges are better solved together. That’s why you’ll join a diverse, global community of solvers – an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology. 
 
Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman’s Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be. 
 
Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.

Salesforce CRM Management

  • Basic Maintenance: Assist in improving Salesforce CRM workflows, dashboards, and reports under supervision.
  • Data Updates: Support regular updates and cleansing activities to maintain data accuracy.
  • User Support: Help address straightforward end-user inquiries and provide guidance on basic Salesforce features.
  • Testing Assistance: Support user acceptance testing for Salesforce updates that impact workflows.

Business Process Support

  • Process Observation: Participate in identifying inefficiencies and areas for improvement in workflows.
  • Documentation: Assist in creating simple process maps and gather information for process optimization strategies.
  • Collaboration: Work alongside team members to implement process improvements.

Data Analytics & Reporting

  • Data Gathering: Assist in collecting data for analysis to support business development initiatives.
  • Dashboard Updates: Help maintain dashboards for tracking sales and operations performance.
  • KPI Support: Monitor basic key performance indicators under guidance.

Training & Support

  • Training Participation: Attend training sessions to learn about Salesforce usage and best practices.
  • Support Role: Provide first-level assistance for CRM-related queries from team members.

About You

  • 2-3 years in a related role or internship; pursuing or holding a Bachelor’s degree in Business, IT, or a related field.
  • Basic understanding of Salesforce administration or analysis; certification is a plus but not required
  • Strong analytical skills with expertise in data visualization tools.
  • Good communication skills for stakeholder collaboration.
  • Meticulous and self-motivated with ability to follow-through tasks with tight deadlines
  • Adaptable with a can-do attitude towards changing priorities
  • Proficiency in automation tools within Salesforce.
  • Familiarity with marketing or sales operations workflows.

Job ID: 637965WD

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About PwC Singapore

At PwC, our purpose is to build trust in society and solve important problems - this is at the core of everything we do from the value we provide to our clients and society to the decisions we make as a corporate.

Our services started with audit and assurance over a century ago. As times change and the issues faced by businesses and individuals evolved, we have developed specialised capabilities in tax, advisory and consulting to help you address emerging new challenges across focus areas like digital transformation, cyber security and privacy, data, sustainability, mergers and acquisitions, and more.

In Singapore, we have more than 3,500 partners and staff to help resolve complex issues and identify opportunities for public, private and government organisations to progress. As part of the PwC network of more than 284,000 people in 155 countries, we are among the leading professional services networks in the world focusing on helping organisations and individuals create the value they are looking for.