Overview

Learning & Development Operations Executive

Date: 23 Jun 2025

Location:

Singapore, Singapore

Company:
Singtel Group

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

 

Who we are:

NCS Dojo drives learning across NCS.  We design, develop, and deliver leadership and other competency development programmes for colleagues across the organization, working with learning partners, and across different channels both in-person, as well as virtual ones.  We also curate and develop a range of NCS owned content for self-paced learning.

  

NCS headquartered in Singapore, is a member of the Singtel Group and a leading IT professional services organization in the APAC region, advancing communities through partnering with governments and enterprises, bringing people together to make the extraordinary happen.  

 

Our NCS Dojo team is recruiting to meet the learning needs of the organisation in Singapore and regionally. 

 

As a Learning & Development (Dojo) Operations Executive, you will report to the Operations Manager (Dojo) and collaborate closely with the Dojo Programme Managers to support the seamless execution of learning operations. You will play a critical role in delivering a high-quality learning experience for course participants by managing logistics, providing onsite training support, handling procurement, and overseeing course registration and funding processes.

 

What will you do?

 

Onsite Training Support 

  • Coordinate with facilities to ensure training rooms are fully set up accordingly daily, including AV equipment, room configuration, and signage.
  • Oversee food and beverage arrangements for training sessions, ensuring timely delivery and quality service.
  • Greet participants, distribute materials, and provide responsive onsite assistance to support a smooth training experience.
  • Prepare training materials in advance, accurately track attendance, and manage daily logistical operations.

 

Procurement

  • Ensure adequate supply of learning supplies used in the classroom
  • Obtain approvals and issue purchase orders for the procurement of learning supplies

 

WSQ Funding and Registration

  • Manage the registration and funding application process for Workforce Skills Qualifications (WSQ) courses, ensuring timely and accurate submissions.
  • Liaise with funding agencies and internal stakeholders to track application progress and ensure compliance with funding requirements.

 

 

The Ideal Candidate Should Possess:

  • 1 to 5 years of working experience
  • Experience in the IT and/or professional services industries is a plus.
  • Experience in learning operations or training administration will be an advantage.
  • Knowledge of WSQ funding processes is preferred.
  • Meticulous and very organised
  • Creative and a problem solver
  • A team player with strong communication skills
  • Service Oriented 
  • ITE or Poly Diploma holder

 

If you would like to be part of the Early Careers team that does great work, apply today!

 

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

 

 

Together, we make the extraordinary happen.

 

Learn more about us at ncs.co and visit our LinkedIn career site.


About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.