Overview
Job ID: 25111237 | JW Marriott
View on Map: JW Marriott Hotel Singapore South Beach
JOB SUMMARY
Oversees total hotel(s) revenue management activities and managers within area of purview. Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms and catering space. Position is accountable for pricing, positioning and inventory of all hotel(s) within area of purview. Oversees all processes associated with demand, pricing, revenue, inventory for long range forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of transient, corporate, wholesale and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing of all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders including hotel General Managers, sales leaders, franchisees and owners.
CANDIDATE PROFILE
Education and Experience
- A degree or diploma from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major.
OR
- 5 years experiences in revenue management, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing and Executing Revenue Management Projects and Strategy
- Determines sales strategies and communicates to sales leadership, marketing communications teams and property leadership.
- Uses reservations systems and demand forecasting systems to determine, implement and control selling strategies.
- Ensure sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
- Establishes and maintains effective and rational pricing strategies for rooms and function space.
- Prepares sales strategy meeting agenda, supporting documentation and leads property meetings.
- Prepares sales strategy critiques.
- Develops and executes the hotel(s) strategic plan(s).
- Oversees the annual pricing process for transient, group and catering rooms, function space
- Provides critical input to stakeholders for development of property strategy.
- Ensures hotel strategies conform to brand philosophies and initiatives.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Thinks creatively and practically to develop, execute and implement new business plans.
- Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
Analyzing and Reporting Revenue Management Data
- Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.
- Complies information, analyzes and monitors actual sales against projected sales
- Creates long range forecast for rooms and catering by segment and updates forecast every month
- Creates weekly forecast for property operations and staffing purposes
- Conducts sales strategy analysis and refines as appropriate to increase market share.
- Assists hotels with pricing and provides input on business evaluation recommendations.
- Analyzes month end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
- Maintains accurate reservation system information
- Lead account diagnostics process and validates conclusions
- Prepares revenue and profit opportunity analysis
- Manages all revenue, profit and demand data associated with rooms and function space
- Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Translates or explains what information means and how it can be used.
Building Successful Relationships
- Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.
- Develops open, constructive and collaborative working relationships with others, and maintains them over time.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
Additional Responsibilities
- Interviews and hires associates with the appropriate skills to meet the business needs.
- Ensures associates receive the appropriate new hire training to successfully perform their job.
- Uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
About Marriott International
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,000 properties under 30 leading brands spanning 131 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company now offers one travel program, Marriott Bonvoy™, replacing Marriott Rewards®, The Ritz-Carlton Rewards®, and Starwood Preferred Guest®(SPG). For more information, please visit our website at www.marriott.com, and for the latest company news, visit news.marriott.com. In addition, connect with us on Facebook, Twitter and Instagram.