Overview

IP Network Associate Engineer

Apply now »

Date: 12 Nov 2025

Location:

Singapore, Singapore

Company:
Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.  

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020. 

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways! 

 

Make an Impact by:

The role is responsible to perform proactive service monitoring, in depth troubleshooting and operate system and platform in an optimal state. Ensure Infra structure services meeting service level KPIs, customer level satisfactory and regulatory requirement. The role is also accountable for Escalation to the Engineers in terms of any form of degradation of the  service quality and service availability of the services provided. The detail scope are :-

  • In-depth understanding and troubleshooting of DNS Caching & Authoritative/DHCP/2FA/NTP/Redhat platforms.
  • Strong knowledge of IPV4/IPV6 protocols and Redhat Linux/VMware Operating systems operations and administration
  • Perform system and service-level troubleshooting and replication to simulate issues in the staging environment.
  • Responsible for supporting the daily operation and reporting.
  • Support engineering team on testing, evaluating and deploying of enhancements and vulnerabilities.
  • Able to recognize/detect problems by identifying abnormalities and trending through the various monitoring platform such as Cacti/Grafana/Nagios/SmokePing/Syslo
  • Able to clearly escalate to various parties with clarity of the issues and perform follow ups till issues are resolved.
  • Ability to create scripts in Shell, Python, Perl or other language
  • Handle and support heighten level of monitoring/reporting and escalation during various kinds of Ad-hoc events such as National events.
  • Provide Tier 2&3 support and escalations to engineering and vendors to address service issue and resolution.
  • Experience in automation tools like Ansible/Puppet/UiPath.
  • Participate in BCP program initiatives.
  • Provide 24×7 support when needed.

 

Skills for Success:

  • Diploma in Electronics Engineering, Telecommunications, or a related field
  • At least 3-5 years working experience with emphasis on VMware/ Linux, RHEL, VMware, NTP, DNS, DHCP system
  • Experience in operation of the following systems VMware/Linux, RHEL, MySQL DB, NetAppl. NTP, DNS, DHCP systems
  • DNS/DHCP/Linux systems operation experienc
  • The successful candidate will need to work 12 hours rotating shift fulfilling a 24×7 work cycle.

 

Rewards that Go Beyond 

  • Full suite of health and wellness benefits 
  • Ongoing training and development programs 
  • Internal mobility opportunities 

 

 

Are you ready to say hello to BIG Possibilities? 

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career! 

About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.