Overview

Associate Director – IT Solution Architecture

Apply now »

Date: 10 Feb 2026

Location:

Singapore, Singapore

Company:
Singtel Group

Be a part of somthing BIG!

The Associate Director, IT Transformation is responsible for leading and developing IT solutions for Digital InfraCo business units, ensuring alignment with organisational goals, business objectives, and compliance standards. As the owner of IT solution architecture, the role ensures the successful implementation and operationalisation of Digital InfraCo’s BSS initiatives.

Make an impact by

  • Lead IT solution architecture and delivery for Digital InfraCo’s BSS platforms.
  • Engage vendors, internal IT teams, and business stakeholders as part of IT portfolio and change management processes.
  • Translate business requirements into technical scope and solution designs for BSS applications.
  • Ensure end-to-end service management of BSS solutions, including SLA monitoring and service performance.
  • Manage vendor relationships, project implementation schedules, and delivery milestones.
  • Collaborate with internal IT and business stakeholders to ensure effective governance and alignment.

 

Skills for success

  • Bachelor’s degree in engineering, IT, Computer Science, or a related discipline.
  • Significant relevant experience in IT transformation, solution architecture, and large-scale BSS implementations.
  • Strong understanding of ITIL frameworks and IT service management principles.
  • Experience working with enterprise systems such as Salesforce, ServiceNow, Oracle, SAP, or equivalent platforms.
  • Hands-on experience in IT architecture, systems integration, and OSS/BSS environments.
  • Demonstrated experience across the full Software Development Lifecycle (SDLC), including Agile/Scrum methodologies.
  • Experience designing, deploying, and operating applications in cloud environments such as AWS and/or Azure.
  • Experience coordinating or leading geographically distributed teams is an advantage.

Skills & Competencies

  • Strong stakeholder engagement and vendor management capabilities.
  • Ability to manage complex technical initiatives across multiple teams and partners.
  • Effective communication, documentation, negotiation, and presentation skills.
  • Demonstrated ability to collaborate across functions and organisational levels.

Rewards that Go Beyond 
•    Flexible work arrangements 
•    Full suite of health and wellness benefits  
•    Ongoing training and development programs  
•    Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.