Overview
WHO WE ARE:
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Why Join
Be part of the team that ensures payments are processed efficiently, accurately, and at scale across OCBC. As an Execution Services Intern within Group Payment Operations, you’ll gain hands‑on exposure to how payment workflows and operational processes are designed, executed, and improved. This internship offers practical experience in process management and operational excellence—while contributing to initiatives that strengthen standardisation, efficiency, and reliability in a critical banking function.
How You Succeed
You’ll thrive in this role if you enjoy understanding how processes work end‑to‑end and are motivated to improve how things are done. You’re analytical, detail‑oriented, and comfortable documenting workflows and identifying opportunities for improvement. Your ability to collaborate with others, communicate clearly, and take ownership of tasks will help drive meaningful outcomes.
What You Do
Your responsibilities will include:
- Process Documentation: Document current payment operations procedures and workflows
- Process Improvement: Identify gaps and opportunities to enhance efficiency, accuracy, and consistency
- Standardisation Support: Assist in implementing standardised processes and best practices across payment operations
- Project & Team Support: Work with team members to support initiatives aimed at improving operational performance
Who You Work With
Group Payment Operations sits within Group Operations & Technology and supports payment processing across the bank. The Execution Services team focuses on strengthening process controls, standardisation, and operational efficiency. You’ll work alongside experienced operations professionals in a collaborative environment that values rigour, continuous improvement, and teamwork.
Who You Are
- Currently pursuing an undergraduate degree
- Analytical, detail‑oriented, and well‑organised
- Strong written and verbal communication skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Comfortable working collaboratively in a team environment
- Interested in banking operations, process management, or operational excellence
- Experience or interest in process workflow documentation is an advantage
Learning Objectives
This internship will provide you with:
- Practical exposure to payment operations and process management in a banking environment
- Hands‑on experience documenting workflows and supporting standardisation initiatives
- Opportunities to develop analytical, communication, and project management skills
- Insight into how operational excellence and best practices are implemented at scale
- Experience working within a team to drive process improvement initiatives
What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
End Date: May 29, 2026 (26 days left to apply)
About
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
