Lead, Tech & Ops Risk Management, Control Automation (Singapore, Kuala Lumpur)

JOB SUMMARY

• This role could be based in Singapore and Kuala Lumpur. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• We are seeking a highly motivated and detail-oriented Technology Control Automation Project Manager to lead and deliver projects aimed at automating key technology controls within our organization. The successful candidate will manage end-to-end project lifecycles, collaborate with cross-functional teams, and ensure timely and effective implementation of automation solutions that enhance our risk management and compliance capabilities.

RESPONSIBILITIES

• Project Planning and Execution
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, schedules, and budgets, ensuring alignment with business priorities.
• Manage resources and assign tasks to ensure project milestones are met on time and within budget.

Stakeholder Collaboration

• Work closely with technology, risk, compliance, and operations teams to understand control requirements.
• Collaborate with software developers, data analysts, and third-party vendors to design automation solutions.
• Serve as the primary point of contact for all project-related communication.

Control Automation Implementation

• Oversee the development and deployment of technology solutions to automate manual controls.
• Ensure solutions are scalable, secure, and compliant with industry standards and regulations.
• Perform testing, validation, and quality assurance on automated controls.

Risk Management and Compliance

• Identify and mitigate risks related to project execution and control automation.
• Ensure projects adhere to organizational policies and regulatory requirements.
• Conduct post-implementation reviews to assess control effectiveness.

Reporting and Documentation

• Track project performance and prepare regular status reports for leadership.
• Maintain comprehensive project documentation, including requirements, testing results, and lessons learned.
• Provide insights and recommendations for continuous improvement in control automation.

Strategy

• Good understanding of Group T&O strategy and its implications managing strategic programs with respect to technology risk management role.  
• Support the Risk Management leadership team in shaping, defining, and driving longer term T&O risk management strategy
• Awareness and understanding of the Group’s and Function’s objectives to deliver risk buy-down initiatives.

​​​​​​​Processes

• Provide timely and accurate reporting to internal risk assurance teams, and appropriate forums/committees. 
• Escalate appropriately to ensure the Global Head, T&O Risk Management is updated and able to intervene as required.
• Ensure risk ownership by AE and Chief Product Owner of strategic programmes – specifically ownership of residual risk evaluations and associated remediation activities.
• Responsible for ensuring compliance with policies applicable to which impact technology risk. Challenge processes, procedures, and policy if there is opportunity for improvement.

People & Talent

• Champion and act as a role model of the Group’s values and culture.  
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in Operations are drivers and owners of client outcomes.
• Ensure team structure/capacity is reviewed to enable delivery of client outcomes. 

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Support the Global Head, T&O Risk Management to achieve the outcomes set out in the Bank’s Conduct Principles.

Key Stakeholders

• Technology & Architecture
• Business Domains Wealth & Retail Banking, Corporate & Investment Banking
• Tech & Ops Risk Management & Management Team
• Regional Chief Tech & Ops and Country Management Teams
• Risk & Audit Team
• Functional Partners including HR, Finance etc. 

Our Ideal Candidate

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in project management, preferably in technology risk, IT governance, or automation.
• Strong understanding of technology controls, risk management, and compliance frameworks (e.g., COBIT, NIST, ISO 27001).
• Experience with automation tools, scripting languages, and software development methodologies.
• Proven experience in risk management strategic planning and organisational leadership, preferably in a complex organisational setting
• Demonstrated track record of successfully delivering major programs, risk-buy downs through effective risk management strategies and initiatives
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders across all levels in the organisation
• Exceptional leadership abilities, with a track record of driving change, fostering collaboration, and achieving results
• Strong project management skills, with the ability to manage multiple initiatives concurrently and deliver them on time with quality
• Proficiency in risk management frameworks, methodologies, and tools
• Professional certifications in project management, risk management are highly desirable

Role Specific Technical Competencies

• Project Management
• Stakeholder Engagement
• Manage Compliance
• Manage Privacy and Secrecy 
• Manage Records Management
• Manage Data Quality
• Manage Data Sovereignty 
• Manage People
• Business Process Improvement

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers