Markets Business & Client Operations Apprentice Singapore 2025

Markets Business & Client Operations Apprentice 2025

Recent Polytechnic Graduates who join the Markets Business & Client Operations Apprenticeship Programme will go through a 12-month learning and development journey across various Middle Office and Client and Sales Solutions verticals.  
 

Markets Middle Office provides value added services to the global Markets business across US, Europe, and Asia.  
 

Collectively we:
 

• Enable:  We contribute to increased Sales & Trading productivity through effective trade and post trade operational support. We are trusted advisors for the business and take responsibilities for front to back trade exception management and resolution.
• Protect: We are responsible or the correct risk representation at point of capture and throughout the trade lifecycle 
• We are product specialists and ensure new products and new business opportunities are effectively operationalized.
• Improve: We adopt a continuous improvements mindset and strive to reduce Cost per Transaction through continuously challenging the status quo
• We focus on Trade Capture STP improvement to mitigate fraud and operational risk and deliver scalable services back to the business.
• Connect: We are accountable and responsible for all T0 activities and act as a conduit between Front Office and the other enablement ad operation teams
• We act as a Global Team and communicate clearly and with respect in line with SCB values
   

The Client and Sales Solutions Team is a newly established department in 2024 to empower our clients through unwavering support and personalized solutions, fostering lasting relationships built on trust and transparency. Its key verticals are Operations Client Relationship Management, Sales Support, Channel Enablement and Account Opening & Product Enablement). 

Other Responsibilities

• Understanding of trade capture, trade lifecycle, trade controls, other day-to-day processing activities 
• Understanding of technical aspects within trade processing systems, regulatory risk and controls compliance management, and other risk escalation processes 
• Drive continuous improvement by developing and solutioning new initiatives to enhance relevant work processes for effectiveness and efficiency purposes across the global Middle Office 
• Promote and foster an environment where prioritisation, deadline management, streamlined data workflows, proper data governance, and other collaborative data practices are enforced 
• Work closely with the Middle Office Leadership Team to analyse and develop key insights and metrics for high-level decision making relevant to well managed business and cost optimisation 
• Preparation of internal communication collaterals such as newsletters and slide decks for risk and governance forums 

About the Apprenticeship Programme

During this learning journey, you will embark on two 6 months rotations. You will be exposed to different projects and tasks, alongside structured trainings, mentorship and on-the-job learning. Through the programme, you’ll experience an incredible and varied global learning experience, which include: 
•    Talent assignments 
•    Technical and professional skills training 
•    Future Skills and development workshops
•    Targeted online learning 
•    Inspiring thought leadership speaker events 
•    Real-life business problem solving and more 

Eligibility

•    We welcome graduates from all Polytechnic Diploma disciplines with less than 2 years of working experience. 
•    Have the permanent legal right to work in Singapore
•    Keen interest in Banking and Finance industry
 

Preferred Qualifications

•    Proficient in data science and data analytics tools

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers