Overview

Global Transaction Banking – Cash Management

AVP, Cash Product Manager – Cross Border Payments, Global Transaction Banking – (240001T7)

Description

 

Why join

This is a Cash Product manager role within the Global Transaction Banking team and will be responsible for supporting Cross Border payment needs of clients across different Business Units.

Given the evolving payment landscape and rapid digitalization drive across all payment types and processes, this position requires someone who is keen to innovate and execute cutting edge solutions in this highly demanding and quick pace business.

The main responsibility focuses on ideating, developing and marketing GTB payment products suited to the needs our clients, both from Singapore as well as overseas and drive the implementation of product pricing strategy and structures on the pricing system. The candidate should have a good understanding of transaction banking products and services and their respective price points and the competitor landscape to implement strategic pricing bundles. The individual will also launch and commercialize industry-level projects in addition to working with Sales & Business Units in delivering bespoke solutions.

 

What you do

1.    Responsible for managing the Cross Border payment product portfolio including P&L accountability, product strategy and  market/competitive analysis for new product launches

  • Plan and implement overall product strategy to win market share from competitors and grow fees across all customer segments (Commercial Banking, Corporate Banking, Financial Institutions and Non-bank Financial Institutions)
  • Lead the execution of product roadmap to make customer payment journey seamless and transparent
  • Leverage data on clients and transactions, analyse product performance to understand sales growth and performance drivers, identify new initiatives or product enhancements by articulating the problem statements, value proposition and solution benefits and go-to-market outcomes
  • Oversee the build of the product and go-to-market execution, including setting the relevant metrics to drive commercialisation and measure success
  • Enhance the product value proposition for regional clients in ASEAN-Greater China region by leveraging on internal network transfer, extending cutoff time and providing instant payments
  • Set product pricing and manage end to end costs to ensure product profitability with a short and long term view
  • Support post-implementation tasks such as user training to touch-points, problem investigation such as payment rejections, post implementation review and escalation

2.         Responsible for the full life cycle management of current assigned products including development, maintenance, enhancements and  decommissioning

  • Identify and tap on emerging and future market trends for the commercial benefit of the Bank and customers
  • Lead the research, analysis, design, development and implementation of relevant and creative products and/or modifications and enhancements to existing products to achieve product and business objectives 
  • Manage cross-enterprise matrixed teams for assigned products to create and manage business cases, ongoing service levels and customer experience enhancement
  • Adhere to Product Governance, embed Product Risk Mitigations and Product Fraud Prevention in the design and operation of assigned products
  • Continually re-assess the operational risks associated with the assigned products, considering changing economic or market conditions, legal and regulatory requirements on Anti Money Laundering, Sanctions and Financing of Terrorism, operating procedures and practices, and the impact of new industry standards such as ISO 20022 for SWIFT messages
  • Conduct comprehensive market research and competitor analysis of the payment rails and infrastructure as well as regulations and restriction of currencies in the markets which OCBC focus on

3.        Drive effective interaction across organizational boundaries, including Sales, Client Services, Marketing, Operations, IT, Legal and Compliance, Finance etc – to optimize overall client experience

  • Work with other product managers, sales teams and BUs on creative packaging/bundling and offering tailored solutions to support client’s needs and deliver optimized customer experience
  • Work with Marketing to create tools to support sales and client service teams in educating and marketing of our product capabilities, including product related collateral relevant to the evolving environment
  • Develop and distribute appropriate communications to stakeholders. Contribute to management reporting.
  • Partner L&D and relevant stakeholders to develop product training for staff and clients
  • ·    Lead the end-to-end product development roadmap including overseeing the design and implementation of front to back system processing by working with Product Development and Operation & Technology.

 

Qualifications

 

Who you are

  • Solid experience and ability to ideate, design products, and work with IT resources/business partners to deliver
  • Experience in different types of payment rails, tax payment, payroll and cash deposit in ASEAN-Greater China region is a plus
  • Be highly aware of market trend, new technologies, new Fintech products and advisory technologies
  • Team player with good interpersonal skills
  • Customer centric with eye for details, to develop best in class payment/collection projects customer journey
  • Excellent communication skills to manage internal and external stakeholders
  • Ability to adjust to constantly changing priorities and dynamic environment
  • Result-oriented to drive the key metrics assigned positively

Who you work with

Global Transaction Banking Division offers cash management, trade finance and supply chain finance solutions. To SMEs. Large corporations. Financial institutions. And government entities across the region. It’s all about making banking simpler. And more convenient. For corporate customers. And their customers. For you, it’s all about building your career in a business that is building a reputation for breaking new ground by innovating at the intersection of technology and customer-centricity.

Who we are: 

Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.

And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

 

Primary Location

: Singapore

Job

: Transaction Banking

Organization

: Global Transaction Banking – Cash Management

Schedule

: Permanent

: Full-time

Job Posting

: 10-Dec-2024, 2:56:24 PM

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.