Overview

CFS Segment Management

Segment Lead, Consumer Banking – (240001MF)

Description

 

Overview:

We are seeking an experienced Segment Manager with a strong background in the financial industry. The ideal candidate must have over 10 years of experience in segment, product and project management expertise. This role requires strong analytical skill and will be responsible for driving strategic initiatives within the segment, optimizing product offerings, and ensuring alignment with organizational goals.

Key Responsibilities:

  • Strategic Leadership:
    • Develop and implement segment strategies to drive growth and profitability.
    • Identify market trends and customer needs to inform product development and enhancements.
  • Segment Management:
    • Understand customer life cycle from identifying needs to developing engagement plans , ensuring alignment with market demands.
    • Collaborate with cross-functional teams to define the optimal customer proposition.
    • Define tailored value proposition, taking in consideration on customers’ life-stages.
  • Project Management:
    • Lead and manage segment projects, working alongside internal and external stakeholders, ensuring timely delivery within budget.
  • Analytical Insights:
    • Analyze market data, customer feedback, and performance metrics to inform decision-making.
    • Prepare and present reports to senior management, highlighting key findings and recommendations.
  • Stakeholder Engagement:
    • Build and maintain relationships with internal and external stakeholders, including partners.
    • Ability to work alongside peers to develop the winning proposition.
  • Team Leadership:
    • Mentor and develop team members, fostering a culture of continuous improvement and innovation.
    • Ensure the team is equipped with the necessary tools and resources to succeed.

 

Qualifications

 

Requirements:

  • Education:
    • Bachelor’s degree in Finance, Business Administration, or a related field; MBA preferred.
  • Experience:
    • Minimum of 10 years of experience in segment/product/project management within the financial industry.
    • Proven track record of leading successful product launches and managing complex projects.
  • Skills:
    • Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
    • Deep knowledge of the market and consumer trends in the consumer space.
    • Excellent project management skills.
    • Exceptional communication and interpersonal skills, capable of engaging with diverse stakeholders.
    • Strong leadership abilities, with experience in team management and development.

 

 

*LI-JK

 

Primary Location

: Singapore

Job

: Segment Marketing

Organization

: CFS Segment Management

Schedule

: Permanent

: Full-time

Job Posting

: 29-Oct-2024, 6:56:28 AM

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.