Overview

Infra Engr, Infra Hybrid IT

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Date: 9 Dec 2024

Location:

Singapore, Singapore

Company:
Singtel Group

PRIMARY PURPOSE:

  • To provide Maintenance and Operation Support for Data Center Common Infra Structure

 

RESPONSIBILITIES:

  • Assess & implement SR/CR within the stipulated SLA
  • Provide supporting documentation, reports, and other information to management
  • Support and verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
  • Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times
  • Assist in problem/incident resolution and determination
  • Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyze, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state
  • Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system
  • Shall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer’s approval and time stipulated by the Customer
  • 24×7 Standby Support required 
  • Expected to work during off-peak hours on scheduled system activities

 

REQUIREMENTS:

  • Bachelor’s degree in a relevant field.
  • 3 to 5 years of experience in administering Windows-based systems and infrastructure.
  • Proficiency in Windows Server operating systems (2019).
  • Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
  • Familiarity with monitoring tools and systems management solutions.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal abilities.
  • Singaporean

 

What you might also need to have:

  • Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
  • Exchange 2019 and Skype 2019 administration
  • Netbackup 10.x and Data Domain for backup and recovery solutions
  • Nutanix HCI for virtualization and storage solutions
  • NESSUS for vulnerability assessment

 

About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.