Director, BBD, FI Client Coverage

Our Financial Institutions (FI) Bankers are responsible for the strategic coverage of large banks, broker dealers and non-bank financial institution clients. They use their deep industry expertise to develop and execute the client account plans, across the entire client lifecycle. We’re looking for people with a client-first mindset to deliver appropriate products and services for our clients, and are confident working with diverse teams across markets, cultures and languages.

About our Banking and Coverage team 

• Our Banking and Coverage team owns and leads the management and development of our Client Relationships globally. They work across our global network with product partners to deliver working capital, financing, trade, cash, and market solutions for our clients. The solutions include varied products and services, from sustainable trade finance to credit derivatives, to mergers and acquisitions advisory.  

About Corporate & Investment Banking (CIB) 

• For more than 170 years we’ve support clients with their transaction banking, financial markets, corporate finance and borrowing needs and provide solutions to nearly 20,000 clients in the world’s fastest-growing economies and most active trade corridors.

Job Summary : 

Financial Technology (“FinTech”) entities offer several products and services by leveraging advancements in mobile and computing technology and providing consumers greater access to financial services and wider choice of financial products. The Global FinTech segment is a key growth sector and focus of the bank and is as one of the   fastest growing sub-segment within Corporate and Institutional Banking (CIB) the team is expanding.

This role is to assume all the Relationship Management responsibilities for the Fintech client segment in Standard Chartered Financial Institutions segment within the CIB group based in Singapore. The role is to support the growing portfolio of inbound clients from the wider SCB network and to support areas relating to origination and business development for Fintech client relationships within Singapore and the region.  

• The Singapore Fintech Team as part of the wider Banks & Brokers Dealers is looking for a Director to join us as a pivotal member for the growth of the Singapore and global Fintech portfolio. 
• Working in the role will be required to have the ability of strong communication skills, client origination skills, and the understanding of the relevant products and the specific knowledge and experience in identifying and managing all Risks related pertaining to the Fintech sector clients.  – (i) On-boarding, (ii) Financial Crime, (iii) Regulatory, (iv) Transactional, (v) Operational, (vi) Credit and (vii) Reputational 
• The successful candidate will be expected to support origination of client relationships in Singapore and. support the inbound names from other key SCB locations such as the US and UK. 
• To support in the management of cross-sell opportunities with the existing clients within the Singapore Fintech portfolio.
• Candidate will be required to maintain a well-informed and forward-looking view of the client business, stay current on all aspects of the assigned portfolio, including industry trends within Fintech and digital assets.
• Prepare and present on-boarding memos, credit discussion memos and client pitch books.  Lead client engagement and due diligence meetings to support these outcomes across the product segments.
• Maintain a strong working relationship with Product, Financial Credit Risk, Legal and Compliance and other key stakeholders.
   

Responsibilities

Strategy*

• The strategy is to focus on Fintech clients offering products and services such as Stored Value Card providers, Mobile/Digital Wallet Providers, Payment Service Providers, Third Party Payment Providers, Paytech and digital asset companies. 
• Work with other FinTech RM and product teams to formulate country and regional direct client strategy and support SCB group stakeholders in line with the bank’s corporate plan towards Fintech.

Business*

• Engage key stakeholders from the client side to improve the quality of dialogue and achieve trusted advisor status through proactive consistent coverage. Anticipate clients’ needs and provide strategic advice, alongside the relevant product and industry partners to support their growth.
• Work to share and distribute industry and product knowledge to ensure continually developed personally and within the wider Fintech team. 
• Stay abreast with industry developments and the regulatory environment that affect our client’s agenda and strategy. 

Processes*

Proactively manage the designated client portfolio to ensure:

• Close ties key stakeholders e.g. Transaction Banking, Financial Markets, Risk, Service Delivery, etc.
• Ensure client risks are appropriately identified and managed.
• Ensure to maintain being suitably trained with respect to an understanding of the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute and, where possible.
• Key regulatory risks and concerns are raised into the governance framework throughout the Fintech/NPM & FI team.
• All sales disciplines are adhered in accordance with CIB/GB standards i.e. Account Planning, Call Reports, Deal Pipeline Management. 

Risk Management*

• Take the initiative regarding regulatory, reputational risks and building one’s overall understanding of them and how they can relate to the associated risks from the client segment 
• Ensure that key regulatory risks and concerns are raised into the governance framework and globally through your people leader and FI matrix as first line of defence.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Governance*

• Responsible for supporting the effectiveness of the Group’s arrangements to deliver strong governance, oversight, and controls in the Fintech business and, if necessary, oversee changes in these areas.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct*

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• To perform and carry out the responsibilities achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]* 
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

Internal:  

• Engage with Global members of the Fintech team and alongside product partners within the country, region and globally to ensure the breadth and depth of client coverage is maintained.
• Engage with all areas of the integrated middle office team on relevant client account management activities.
• Consult with senior stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.

External:

• Designated point of contact with Fintech clients, acting as a trusted advisor/value added partner to clients.
• Peers in the Fintech/NPM segment.

Other Responsibilities*

Embed Here for good and Group’s brand and values in the Singapore / CCIB / FI-BBD team.  Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal candidate

• Fintech RM certified – this can be done at any stage (before or after being hired).
• Knowledge and understanding of Fintech, and the Digital Asset sector and regulatory environment  
• 5 years’ experience in Fintech and or financial institution client relationship, cash management, transaction banking, merchant acquiring or related field
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
• Ability to mobilize internal networks and resource to support client onboarding and opportunities 
• Goal oriented with the ability to foster innovation and solve problems creatively
• Strong time management, organizational and planning skills
• Ability to manage multiple priorities concurrently and coordinate follow-up

Role Specific Technical Competencies

• Effective Communication 
• Knowledge of clients and products  
• Relationship Management 
• Regulatory Environment – Financial Services
• Financial and Compliance Risk for financial Institutions

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers