At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all.

*Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Responsible for the Carrier Ethernet (CE) infrastructure network in its implementation, testing, security, managing and maintenance of which include the following tasks:
• Review the system alarms and system log messages to identify the system anomalies and take corrective actions.
• Schedule and assign resources to implement the preventive and corrective maintenance activities.
• Review of unauthorized access, failed attempted and abnormal behaviors, etc.
• Service verification and upgrade procedure verification for software patches and new software release.          
• Authorization and enforcement of security measures on physical, network and system accesses.
• Review and timely deployment of security patch and upgrade.
• Closely monitor network health/traffic for possible attack, overload, or congestion.
• Timely escalation and investigation on service outages and security breaches.
• Coordinate with TAC/NOC teams to diagnose and remedy network faults and inquiries from customers.
• Work with Team Leader and Planning to meet system delivery milestones for network evolution.
• Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems as well as conduct regular meetings with suppliers for ongoing projects and operation issues and solutions.
• Generate documents and reports of the system availability, quality of services and resource utilizations.
• Generate and maintain network topological diagrams and databases for operational and diagnostic purposes.
• Manage internal/external audit exercises to ensure the compliances with network operation policy.
• Prepared to be available for 24 x 7 standby support and/or Shift work schedule.
• Take on additional responsibilities as and when line requires.

Skills for Success:

• Diploma in Computer Engineer/Science/IT
• Preferably with 1 or 2 years of relevant working experience .
• Knowledge of core and access transmission network using SDH, OTN and IP technologies.
• Knowledge and hands on experience of managing fiber optic based network operations.
• Knowledge of scripting languages such as PHP, Java, Python, Perl.
• Able to work during non-office hours to support network incidents and restoration.

• Willing to be placed on call on 24×7 basis

• Good working knowledge of PC applications such as MS Word, Excel, PowerPoint.
• Good communication skills, especially drafting of an email, keen to learn and a team player.
• This role requires a mix of technical knowledge, communication abilities, and flexibility in work hours. It involves not only technical aspects but also administrative tasks like budgeting, reporting, and customer support.

Are you ready to say Hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!