Overview
Manager, Interconnect
Date: 22 Jan 2025
Location:
Singapore, Singapore
Company:
Singtel Group
At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
Be a Part of Something BIG!
As a Manager, Interconnect, you will be responsible for managing, plans, maintains and implements changes to Singtel’s interconnection network. Manage operational/technical procedures, licensees and operators with regard to interconnect and regulatory requirements/matters.
Make an Impact by
- Plans, maintains and implements changes to Singtel’s interconnection network
- Coordinates across departments to detail workflows and network operational procedures. Operational procedures include site visits to Exchange premises/ Cable stations and handle Common Duct Network
- Preparation of reports to regulator(s) and assist with and/or prepare submissions with regard to regulatory requirements and public/closed consultations
- Interaction with regulators/operators/licensees through calls, meetings etc. to manage the various stakeholders and issues
- Participate in industry working groups e.g. number portability, tunnels meetings.
- Coordinate with finance and billing departments to work out details and workflow on billing and settlement
- Bills operators for interconnect charges, handle billing verification and monitor payment status
- Coordinate with IT/Product to work out required new system specifications and functionalities
- Draft/manage correspondences, Agreements or Contracts
- Manage call detail records and documentation for billing and operational procedures
- Engage in technical discussion/negotiation with licensees
- Process the orders and transactions from/ with other licensees and handle day to day operation work
- Work cohesively with the team members and cross department to ensure that all tasks and deliverables are completed according to schedule
Skills for Success
- Degree in Engineering (any fields) or equivalent qualifications in Telecommunications
- 1-2 years of relevant experience or knowledge/understanding of telecommunications and infrastructure fixed, wireless, internet etc
- Excellent writing and verbal communication skills
Rewards that Go Beyond
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Your Career Growth Starts Here. Apply Now!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.