NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Overview 

The Senior Project Manager is responsible for the managing and implementing of large-scale IT projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements. 

What will you do?

Project Delivery

• Analyse and document requirements by liaising with stakeholders
• Establish and prepare project plans, risk management plans, milestones, and deliverables
• Manage daily project implementation (schedules, budget, manpower, quality)
• Define scope and control changes to avoid scope creep
• Escalate project overruns, resource issues, and integration challenges to PD/SDD
• Oversee integration of project components (hardware, software, testing, migration, data conversion)
• Monitor critical paths and adjust project schedules as needed
• Manage project resources (hardware, software, human resources, logistics)
• Ensure project documentation meets requirements and quality standards
• Conduct performance reviews and post-implementation evaluations

Customer & Vendor Management

• Negotiate with vendors and teams to ensure adequate resources
• Build relationships with users, technical staff, and management
• Manage contracts and subcontractors
• Negotiate change requests (effort, schedules, prioritization)
• Maintain open communication with customers on project issues and clarifications

Business Development

• Identify opportunities for service expansion and improvements
• Engage in pre-sales activities to support business growth

Team Management

• Ensure team tasks and deliverables meet schedule
• Track, monitor, and delegate tasks effectively
• Provide leadership and clear instructions to the team
• Ensure business needs and priorities are well communicated
• Participate in leadership activities and performance coaching
• Monitor and improve team performance through coaching and feedback

The ideal candidate should possess:

Skills & Experience:

• 7-10 years of IT experience in Project Management
• Strong leadership and team management capabilities
• Expertise in project planning, risk management, and resource allocation
• Ability to negotiate with vendors and manage contracts
• Experience in customer engagement and stakeholder management
• Proficiency in English and Chinese (for communication with diverse stakeholders)
• Strong problem-solving and decision-making skills

Preferred Skills:

• Experience with pre-sales activities and business development
• Knowledge of IT service delivery processes and quality standards

Educational Qualification:

• Degree or higher in a relevant field

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen. 

Learn more about us at ncs.co and visit our LinkedIn career site.