Overview

Global Commercial Banking

Business Banking Account Manager, Global Commercial Banking Customer Service Unit  (2500007P)

Description

 

Why Join 

Global Commercial Banking serves businesses of all shapes and sizes, from micro start-ups to small and medium-sized enterprises in a spectrum of industries. We provide key services from trade, financing, and cash management to help businesses buy, sell operate daily. We offer expertise and beyond banking solutions for successful expansion locally and internationally.

Running a business is never easy. That’s where we come in, fulfilling everything beyond banking needs. Fuelled by your empathy for businesses, you’ll stand at the forefront of partnering small and medium-sized companies, supporting them throughout their business lifecycle. With SMEs making up 99% of businesses that provide jobs to 7 out of 10 employees in Singapore, #OpportunityStartsHere on making real impact in developing these vital building blocks of our country’s economy, bringing bold business ambitions of young start-ups to life, being a pillar for business owners to lean on in times of need and a partner to chart their growth today for a stronger tomorrow.

 

What you do 

  • Facilitate the business account opening application process for customers, via interactive digital onboarding platforms.
  • Liaise with customers for account opening pre-assessment requirements.
  • Conduct customer due diligence and KYC to understand business legitimacy and ensure compliance of mandatory banking policies and procedures.
  • Ability to identify any potential risks or inconsistencies in the account opening process.
  • Provide exceptional customer service while guiding customers through the account opening process.
  • Maintain a high standard of client confidentiality and ensure compliance to bank regulations.


Who you work with

Global Commercial Banking serves the entire spectrum of customer segments especially the SMEs in Singapore. Candidate will be working closely with internal stakeholders such as Business Compliance, Product Management and Account Services to fulfil onboarding request.

Who we are

Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. 

Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On. In everything we do. 

And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. 

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

 

 

 

Qualifications

 

How you succeed

  • Possess good communication and interpersonal skills.
  • Ability to multitask and manage time effectively, while being organized and meticulous.
  • Self-motivated with a focus on customer service.
  • Able to conduct business conversation in Mandarin.
  • Ability to work both independently and collaboratively as part of a team.
  •  Fresh graduates are welcome to apply

 

Primary Location

: Singapore

Job

: Commercial Banking

Organization

: Global Commercial Banking

Schedule

: Permanent

: Full-time

Job Posting

: 12-Feb-2025, 11:20:35 AM

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.