Overview
Group Human Resources Divisional Office
Description
Who we are
Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.
And so, whether you want to innovate needs-based financial services, work in friendly, supportive teams, build lasting value in your community, help people grow their assets, business, and investments, take your learning as far as you can, or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
What we offer
Competitive internship allowance. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth, and aspirations are every bit as cared for as the needs of our customers.
Qualifications
Why Join
Play a key role in driving business growth and customer satisfaction in the commercial banking sector. As a Programme Management professional, you’ll be responsible for supporting the development and implementation of business loans and secured loans products, as well as the Loan Onboarding System (LOS). You’ll have the opportunity to develop your skills in areas such as project management, data analysis, and user acceptance testing.
How you succeed
To excel in this role, you’ll need to be a strong analytical thinker, with the ability to work with large datasets confidently. You’ll need to be proficient in data analytics using Excel, with excellent communication and presentation skills. Your ability to work independently and collaboratively across different business units will be crucial in driving results.
What you do
Your responsibilities will include:
Team 1: Programme Management – LOS:
• User Requirements Drafting: collaborate with project stakeholders to gather and document user requirements for the loan onboarding system
• User Acceptance Testing (UAT): support the planning and execution of UAT to ensure the system meets user needs
• Excel Reporting Automation: utilize Excel to develop automated reporting tools that streamline data collection and analysis
• Administrative Support for HR Tasks: assist in administrative tasks related to business resource augmentation, including onboarding new team members and maintaining documentation
Team 2: Programme Management – Business Loans:
• Support the team in analysing financial data, preparing reports, and identifying trends and insights to aid decision-making processes
• Utilise data analytics tools and techniques to analyse large financial datasets, create visualisations, and present findings to stakeholders
• Assist in conducting market research to identify potential opportunities for product development strategies
• Assist in coordinating and tracking project timelines, milestones, and deliverables to ensure successful project delivery
• Enhance user experience through user acceptance testing to identify areas for process improvement and streamlining
Team 3: Programme Management – Secured Loans & Trade:
• Support Banker’s Guarantee Processing Automation & Digitalisation Project (incl. requirement gathering, UAT testing)
• Support Commercial Property Loan Repricing Automation and Digitalisation Project (incl. requirement gathering, UAT testing)
• Support the review and improvement of equipment and machinery financing process
• Support Secured Loans LUMOS Project, from underwriting to regulatory reporting (e.g. TDSR, S35) (incl. requirement gathering, UAT testing)
• Assist in monthly regulatory ESG Trade Reporting
Who you work with
Global Commercial Banking serves the entire spectrum of customer segments, from large corporations to government entities and SMEs. We offer simple, convenient, innovative solutions that take care of everything from cash management to trade finance. Our team is passionate about finding and growing opportunity for customers, our people, and our business.
Who you are
• A degree or masters in a relevant field
• Strong analytical skills and ability to work with large datasets confidently
• Proficiency in data analytics using Excel
• Excellent communication and presentation skills, with the ability to convey complex information in a clear and concise manner
• Detail-oriented with strong organisational and time management skills
• Strong problem-solving skills and a proactive mindset
• Ability to work independently as well as collaboratively across different business units
Learning Objectives
This role will provide you with:
Team 1: LOS
• Effectively collect and document user requirements for the Loan Onboarding System
• Work with cross-functional teams to ensure alignment on project goals and deliverables
• Analyse gathered data to identify trends and insights that inform system design
• Create clear and concise documentation and CX screens for system specifications and user stories
• Assist in the testing phase to ensure the system meets user requirements and functions correctly
• Gain knowledge of project management methodologies and tools used in the software development lifecycle
• Develop critical thinking and problem-solving skills by addressing challenges encountered during solutioning stage
Team 2: Business Loans
• Assist in reporting and data analysis
• Conduct desktop research on topics assigned by Product
• Assist the Product Managers in the execution of campaigns
• Participate in user acceptance test for system enhancement
• Assist in other ad hoc assignments as required
Team 3: Secured Loans/Trade/Cards
• To learn and contribute to the team through Pre and Post Campaigns Data Preparation and Analysis
• Product Market Landscape Analysis and Strategy
• Monthly MAS regulation maintenance
• Client Engagement – Perform Voice of Customers Project to improve customer journeys
• Draft and follow through various projects’ user requirements and UAT
Primary Location
: Singapore
Job
: Internship
Organization
: Group Human Resources Divisional Office
Schedule
: Temporary
Job Posting
: 10-Feb-2025, 11:41:26 AM
About OCBC Bank
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
