Overview
Application Services
Description
Why Join
As a key member of our team, you will play a critical role in ensuring the smooth operation of our applications, providing top-notch support to our users, and driving business success. With our commitment to innovation and customer satisfaction, you will have the opportunity to work on a wide range of applications, develop your technical skills, and make a meaningful impact on our business.
To excel in this role, you will need to possess a strong technical foundation, excellent analytical skills, and the ability to communicate effectively with various stakeholders. You will need to be proactive, flexible, and able to work well under pressure to resolve complex technical issues. Your success will be measured by your ability to provide timely and effective support, identify and resolve issues promptly, and contribute to the continuous improvement of our applications.
- Provide L2 support for applications, including troubleshooting, issue resolution, and root cause analysis
- Analyze issues raised by users or reported by monitoring systems, and provide workaround solutions
- Follow up with vendors to ensure timely resolution of issues
- Understand job dependencies and recover failed jobs
- Define and implement job automation
- Support regular simulation of disaster recovery scenarios
- Specify monitoring requirements and observe system abnormalities to prevent issues
- Conduct application capacity planning and performance tuning
- Perform regular application reviews to ensure compliance with technology security standards
- Communicate with internal IT, business units, and external vendors to resolve issues and improve application performance
Global Operations & Technology co-creates products and solutions, building the underlying technology applications and services, and managing the Group’s IT operations & cyber defence. As a key member of this team, you will work closely with various stakeholders to ensure the smooth operation of our applications and drive business success.
Qualifications
Who you are
- Minimum 3-5 years of IT experience, preferably in the banking or financial institution industry
- Strong technical skillset, including Unix/Linux, MS SQL, Oracle, Postgre, MySQL, IIS, nginx, Apache Web, WebLogic/WebSphere, MQ, Kafka, Tomcat, Resin, Redis, Java, Java Script, SQL Script, .Net, and Python
- Good knowledge of 3-tier architecture applications and ability to provide L2 support
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work well under pressure and prioritize tasks effectively
- Proactive and flexible, with a strong commitment to customer satisfaction
Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation, embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth, and aspirations are every bit as cared for as the needs of our customers.
Primary Location
: Singapore
Job
: Technology Solutions
Organization
: Application Services
Schedule
: Permanent
Job Posting
: 24-Feb-2025, 11:54:49 AM
About OCBC Bank
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
