Account Manager, SG Existing Seller Management

DESCRIPTION

Work hard. Have fun. Make history. At Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, it has been the aim to become the most customer-centric company in the world. How is this achieved? By having people like you who make sure that customers find everything that they are looking for online – at great prices and convenience.

Key job responsibilities
We are looking for a results-driven, dynamic and motivated Account Manager to drive the success for Selling Partner on Amazon.sg. The Account Manager will have experience building relationships with internal and external stakeholders, and the ability to deliver results. Provide primary post-sales general and/or technical support to third-party sellers. Manage relationships with accounts and develop strategies to maximize these relationships. Responsible for monitoring and maintaining performance, and working with Selling Partner to improve performance. In addition, responsible for proactive monitoring of accounts to identify and address any issues that may impact revenue generation. Must be focused on driving results, and work across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.

BASIC QUALIFICATIONS

– 3+ years of professional or military experience
– Bachelor’s degree
– Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
– Experience across sales and account management – including prospecting, qualifying, onboarding and management.
– Consistent track record of exceeding organizational goals, backed by strong focus on inputs for driving growth.
– Strong problem-solving skills, and experience navigating through ambiguous projects where the problems and outcomes may not be defined.

PREFERRED QUALIFICATIONS

– Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
– Experience and track record of exceeding sales goals
– Proficiency in Mandarin will be advantageous due to business needs

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.