Overview

Hybrid
OCBC Singapore
Full time
JR00002840

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why join

This role will be responsible for leading an Agile team to deliver the product vision and road map of the wholesale and SME banking platforms in partnership with business and technology partners. Additionally the first focus for this role is to lead the end-to-end delivery and testing of digital products to ensure that digital solutions are delivered on time, meet quality standards, and are supported by robust issue resolution processes. You will collaborate with cross-functional teams including product owners, developers, QA engineers, and business stakeholders to drive successful delivery outcomes.

What you do

1. Establish and manage issue tracking and resolution processes across delivery and testing phases.

2. Ensure timely identification, logging, prioritization, and resolution of issues.

3. Coordinate with development, QA, and support teams to resolve blockers and defects.

4. Maintain issue dashboards and provide regular reporting to stakeholders.

5. Conduct root cause analysis and implement preventive measures to reduce recurring issues.

6. Lead the agile team as product owner to deliver the product road map required to support the business growth and strategy of the wholesale and SME banking segments.

7. Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritised against business are published regularly.

8. Collaborate with agile team members to deliver wireframes, user journeys, and product backlog, and other artifacts as needed to support technical design and development.

Who you are

  • Demonstrated passion for transformative user experiences.

  • Bachelor’s Degree or higher from a reputable university / college

  • At least 5 years of relevant experience in corporate internet and mobile banking systems in financial institutions

  • Proven track record of managing complex digital projects in agile environments.

  • Strong understanding of SDLC, testing methodologies, and issue management frameworks.

  • Experience with tools such as JIRA, Confluence, TestRail, Selenium, and issue tracking systems.

  • Excellent communication, leadership, and problem-solving skills.

  • Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

  • Prior experience in Corporate Banking Digital Channels will be highly desired.

Who you work with 

Global Transaction Banking Division offers cash management, trade finance and supply chain finance solutions. To SMEs. Large corporations. Financial institutions. And government entities across the region. It’s all about making banking simpler. And more convenient. For corporate customers. And their customers. For you, it’s all about building your career in a business that is building a reputation for breaking new ground by innovating at the intersection of technology and customer-centricity.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.