At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

AN Strategy & Roadmap Development
•    Define the long-term vision for Autonomous Networks at Singtel Networks, aligned with TMF maturity levels and industry trends.
•    Build a multi-year, phased roadmap with clear milestones, aligned to Networks and business priorities, AN levels and technology enablers.
•    Identify and prioritise high-impact use cases for planning, deployment, assurance, operations and optimisation.
•    Engage senior management and business stakeholders to secure alignment and funding support for long-term AN transformation.
Control Tower for AN Use Cases
•    Serve as the central “Control Tower” for all AN initiatives across domains; from ideation to value realisation.
•    Maintain a unified and transparent dashboard of all active and planned AN use cases, including ownership, progress and KPIs.
•    Ensure visibility and alignment across delivery teams (Network domains), AIDA (AI/ML/GenAI), GTN (Group level alignment for architecture and use cases), and DPE.
•    Proactively identify duplication, gaps or opportunities for synergy across AN initiatives.
Program Office & Governance
•    Establish and lead the AN Program Office as a centre of execution discipline and strategic oversight.
•    Coordinate funding, resource planning, interdependencies and executive reporting.
•    Establish a governance framework to monitor AN portfolio progress across domains, milestones and KPIs.  
•    Develop and implement strategic success metrics and measurements for all AN initiatives. Quantify expected impact in terms of cost reduction, MTTR, SLA improvement and customer experience.
•    Leads maturity assessment and external benchmarking. 
•    Chair governance forums with Networks, AIDA, DPE and business stakeholders.
•    Aligns AN strategy with Singtel’s broader AI strategies. SG Network as Lighthouse for the group.
•    Secretary to AN Steering Committee.
Communication & Change Enablement
•    Act as the internal ambassador for AN transformation.
•    Own internal Networks communications and stakeholder engagement for AN transformation.
•    Drive and own internal Networks communications and engagement strategy including executive updates, maturity assessments and change impact briefings.
•    Work with HR learning and development to build network automation skillsets and organisational readiness.

Skills for Success:

• Degree in Telecommunication or Computing Engineering or equivalent.
• 12–15 years in telecoms, with 5+ years in network transformation, AI or program leadership.
• Experience with TM Forum Autonomous Network framework.
• Deep understanding of AI/ML use case lifecycle, network operations and cross-domain orchestration.
• Demonstrated ability to lead high-visibility strategic programs with measurable outcome.
• Strong grasp of network automation trends and TMF AN architecture
• Ability to translate vision into actionable roadmaps.
• Expertise in benefits tracking and programs KPIs
• Proven leadership experience in managing cross-functional team
• Skilled in stakeholder management. Able to balance needs of AIDA, network operations, digital platforms and business units.
• High stakeholder ability to  align diverse teams from AI, engineering, platforms and business.

Rewards that Go Beyond

• Full suite of health and wellness benefits 
• Ongoing training and development programs 
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!