Overview
Associate Engineer
Date: 17 Jan 2025
Location:
Singapore, Singapore
Company:
Singtel Group
An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every “hello” at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
- Provision, implementation, test and turn up of customer IP services in cooperation with the customer and field services teams,
- Technical validation of customer IP orders.
- Technical point of contact for Service Delivery, Project Management and In-Country Field Engineering teams for issues related to IP service design, implementation, test and turn up.
- Prompt identification of issues which may impact delivery timescales or quality.
- Remote troubleshooting and fault finding if issues occur upon initial installation;
- Pro-active escalation, follow-through and liaison with appropriate departments to resolve technical issues which may impact delivery timescales or quality
Skills for Success:
- Diploma in Computer Sciences & IT Related
- Minimum 1 year of experience as Hardware/Network Engr / Training Supr & Network Engineer
- Able to project strong, positive image of self and Company
- Able to build good customer relationships at all levels
- Good to be certified with CCNA / CCNP or JNCIA
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.