An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every “hello” at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a part of Something BIG

He/She will be part of the 24/7 operations team supporting Incident Management Satellite activities at the Satellite Stations. He/She possesses experience as the resolver team for incident and crisis management to deliver customer support for both maritime and fixed satellite services.

Responsibilities:

• 24/7 shift support for Satellite Operations
• Provide Level 1 support for Maritime, Fixed, Starlink and other value-added satellite services.
• To monitor the Infra devices that includes core routers, UPS, M&C alarm for Antenna.
• To effectively follow the incident management process using the SMoD queue ticketing system.
• To co-ordinate the installation, commissioning and testing of the Satellite services with vendor/SI.

Requriements

• Diploma in Satellite Communications Engineering / Electronics Engineering / Computer Engineering / Infocomm from a recognized institution.
• Applicants without the necessary qualifications but with relevant experience and skillset will also be considered. 
• Knowledge in satellite communications preferred.
• Communication skills, problem-solving abilities, and customer service experience preferred.
• Ability to work independently with minimum supervision and able to adapt to a dynamic environment.
• Operational readiness on 24 X 7 environment.
• Ability to perform 12 hours shift operations

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