Overview

Associate, People & Culture

Date: 11 Jan 2026

Location:

Singapore, Singapore

Company:
Singtel Group

Do you have what it takes to build a career in employee relations? In this role, you will support the resolution of employee issues, assist in investigations, and help ensure our workplace practices reflect our values and comply with employment laws.

 

Key Responsibilities:

 

  • Primary point of contact for employees regarding workplace issues, grievances, and complaints.
  • Support the investigation and resolution of employee complaints, misconduct allegations, and policy violations.
  • Document and maintain detailed records of employee relations cases and disciplinary actions.
  • Coordinate with and assist Internal Audit in employee-related investigations.
  • Maintain accurate records of compliance activities – incident/investigation documentations, reports, training etc.
  • Optimizing HR processes and workflows which involves streamlining and improving the efficiency of case management.
  • Use data insights to recommend proactive measures and process improvements

 

The ideal candidate should have/be:

 

  • Bachelor’s degree in human resources or business administration and is IHRP Certified.
  • 1 to 3 years of related working experience in HR or employee relations role.
  • Familiarity with Singapore labour laws, regulations, compliance requirements and best practices.
  • Basic understanding of conflict resolutions and employee investigations.
  • Strong interpersonal and conflict resolution skills.
  • Excellent communication abilities including presentation skills.
  • Attention to details and strong documentation skills.


About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.