Overview

Payment Operations

AVP, Payment Transformation – (2500003H)

Description

 

Key Responsibilities

Project Planning and Execution:

  • Lead and manage end-to-end operations projects within the region, including scope definition, timeline creation, resource allocation, and milestone tracking.
  • Develop and manage detailed project plans to ensure on-time, on-budget, and quality delivery of projects.
  • Coordinate with internal teams (Business Analysis, Product, IT, etc.) to ensure alignment and smooth project execution.

Stakeholder Management:

  • Collaborate with internal operations teams to gather requirements and ensure project alignment.
  • Communicate project status, risks, and issues to key stakeholders, ensuring transparency and timely decision-making.
  • Build strong relationships with both internal teams and external partners to ensure project success.

Risk Management & Problem Solving:

  • Proactively identify potential project risks and develop mitigation strategies.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Address and resolve operational issues that arise during the project lifecycle, ensuring minimal impact on business operations.
  • Implement best practices and standardized processes across projects to enhance productivity.

Performance Metrics:

  • Analyse project data and performance metrics to drive continuous improvement initiatives.
  • Maintain accurate project documentation, including timelines, project charters, status reports, and post-project reviews.
  • Provide regular status reports to senior leadership, highlighting key project metrics, milestones, and outcomes.

 

Qualifications

 

  • Bachelor’s degree in business, Operations Management, Engineering, or related field.
  • Minimum of 5 years of experience in project management or Operation coordination, preferably in operations
  • Proven track record of successfully managing projects within a regional or multi-site setting.
  • Strong knowledge of project management methodologies (e.g., Agile, PMP, Six Sigma).
  • Ability to work collaboratively in a cross-functional team environment.
  • Excellent project management skills, including proficiency with project management tools (e.g., MS Project, Jira, Asana).
  • Strong problem-solving abilities with a focus on process optimization and operational efficiency.
  • Outstanding communication and interpersonal skills, capable of working with diverse teams and stakeholders.
  • Ability to work effectively in a fast-paced, dynamic environment manage multiple projects simultaneously while maintaining attention to detail.
  • Strong analytical and strategic thinking capabilities.

 

Primary Location

: Singapore

Job

: Payment & e-Banking

Organization

: Payment Operations

Schedule

: Permanent

: Full-time

Job Posting

: 23-Jan-2025, 9:05:03 AM

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.