Overview

Branch Banking

Branch Manager, Branch Banking – (240001SJ)

Description

 

About OCBC

Having purpose and making a real impact drives what we do at OCBC, for our customers, colleagues and the community. People count on us to deliver an amazing banking experience, but more importantly one that is uncomplicated and complements their changing lifestyle and business needs. Our employees are the architects that make this all possible; they are high performing individuals and teams, experts in their field and above all believe in our purpose and commitment to customers

What you’ll do

Service / Compliance

  • Manage resources in the branch, implement service initiatives (in accordance with the Customer Experience guidelines) and ensure consistency of service quality and delivery.

     

  • Ensure that the branch premises are properly maintained and aligned to the Bank’s marketing guidelines.

     

  • Manage operations risk and ensure that the Bank’s operational standards and requirements are adhered to.

     

  • Manage effective channel migration programmes. 

Financial

  • Manage resources in the branch, provide coaching & motivation to staff to optimise financial contribution of the branch.

     

  • Ensure that the branch is geared towards contributing to the financial performance through active referrals. 
  • Accountable for overall branch profitability and meeting required performance KPIs

People

  • Provide leadership in the branch.

     

  • Provide effective communications and feedback to and from the branch.

     

 

Qualifications

 

What you bring

  • At least 5 years’ experience in the banking and financial services industry with a strong track record in financial product sales is preferred

     

  • University degree

     

  • Strong interpersonal and communication skills  
  • Effective management skills with strong leadership qualities

     

  • Possess initiative, drive and ability to work independently as well as in a team

 

 

 

 

 

Primary Location

: Singapore

Job

: Branch Management

Organization

: Branch Banking

Schedule

: Permanent

: Full-time

Job Posting

: 05-Dec-2024, 1:23:33 PM

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.