Overview
Technology Solutions
Description
• Act as a SME in the Consumer Banking Branch/Assisted channel domain with sufficient knowledge to interact, solicit requirements, and advise senior-level business users
• Work closely with business users and project team members on solutioning/project initiation, implementation, and post-implementation support
• Lead solutioning effort and help develop compelling and innovative solutions while complying with existing standards, guidelines, and processes
• Perform Business Analysis and lead the requirements gathering with business users. Propose alternate solutions to meet or improve the desired objectives based on best practices and industry solutions and influence the desired outcomes
• Verify that the user requirements are achievable and support business users during UAT and post-implementation phases.
• Collaborate with IT teams to resolve issues. Work with Solution Architects, Systems Analysts, and Developers to produce high quality deliverables
Qualifications
Requirement
• Relevant business analysis expertise in branch and self-service channels: in depth knowledge and experience on branch sales and services.
• Experience in defining business analysis and, solution standards and processes.
• Strong analytical skills with ability to assimilate information quickly and gain consensus from multiple stakeholders when required.
• Strong team player and good interpersonal skills
• Well-versed in industry developments and trends in the relevant functional domain
• Experience in driving digital initiatives with business and Operations will be an advantage
• Ability to adapt to different software development methodologies, e.g. Agile and Waterfall projects
• Passion to drive solutions and deliver projects
• Strong team player with the ability to take ownership and deliver independently
• Able to work under pressure with tight deadlines and/or multiple projects
• Good oral and written communication skills, including documentation and presentation skills
• Strong interpersonal skills required to liaise with other subject matter experts to problem solving issues or generating ideas
• Experience in negotiation and conflict resolution
• Possess initiative, drive and excellent attention to detail
Primary Location
: Singapore
Job
: Technology Solutions
Organization
: Technology Solutions
Schedule
: Permanent
Job Posting
: 10-Oct-2024, 12:26:25 PM
About OCBC Bank
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
