Business Solutions Lead – Payments

JOB SUMMARY

• Payments landscape in the Cash domain is undergoing a huge change and Standard Chartered Bank has a niche product SCPay which provides optimum payment solutions to our clients.
• The individual selected for this role will have a deep understanding of the payments domain and provide their expertise and experience in furthering the development of the product.
• In particular, their role will be as Business solutions – Accelerator Governance and execution.
• We have built a product template and accelerator approach to implement SCPAY in an accelerated manner. This will standardize features and ensure that product behaves in the same way in all countries. This role needs to ensure that the implementation adheres to the plans outlined and if there are other opportunities to standardize another feature functionality. 

RESPONSIBILITIES

Strategy

• Understanding and comply with Group standard policies and guidelines to ensure no breach of the global and bank standards 

Business

• To understand Cash business and work towards achieving the goals of Cash Management and T&I objectives 

Processes

• Adhere to the standard Technology and governance process
• Ensure all projects are delivered in Agile methodology
• Contribute in functional verification / testing to ensure business requirements are met 
• Be part of the team by closely working with Engineering Lead and squad members to deliver quality end-to-end solution, including reviewing of other interface functional specifications and external parties’ specifications.
• Author and deliver user stories 

• Collaborate with entire team as part of the Agile squad to deliver comprehensive changes to our internal/external business
• Build strong relationship / rapport with cross-functional teams and key stakeholders
• Perform impact assessment on existing processes/functions based on new requirements
• Work with the technical teams for overall solution in line with group policies and procedures
• Work with the product owners to groom and prepare User stories and acceptance criteria
• Contribute in technical initiatives & play a techno functional SME

People & Talent 

• Play a techno functional Engineering Analyst role
• Be an active and contributing team player in the agile squads and larger team
• Participate in the people engagement activities of the unit and organization
• Develop yourself to new technologies that comes up in the market and keep yourself updated
• Build strong relationship / rapport with cross-functional teams and key stakeholders

Risk Management

• Foresee any risk that might arise in the project and escalate proactively.
• Every solution proposed must be in line with organization guideline such that no risk arises for the unit / clients / organization.

Governance 

• Must ensure absolute adherence to the organization and group policies
• Adhere to the technology and bank governance process in every project is handled

Regulatory & Business Conduct 

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Cash Business and Product Owners
• Cash Technology Teams
• Enterprise Technology Teams
• Operations (COO) Teams

Our Ideal Candidate

• 8 years of experience in global payments system
• Experience in business solutions with strong technology background
• BE / MCA / MSC in Computer Science     
• Certification from Scrum, AWS preferred

Role Specific Technical Competencies

• Business Analysis
• Requirement gathering & gap analysis
• Stakeholder management
• Cash Domain / Payment Knowledge

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers