Overview
- Hybrid
- BOS Singapore
- Full time
- JR00000826
Bank of Singapore opens doors to new opportunities.
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
Bank of Singapore opens doors to new opportunities.
Start your career with Bank of Singapore as an Client Account Services Specialist (Manager) in the Account Services Maintenance team!
Client Onboarding & Lifecycle Management – Client Account Services provide account services support in the areas of account documentation review, static and data inputs as well as account control and monitoring to Relationship Managers across all BOS locations through the account lifecycle from onboarding, periodic review, and maintenance till closure.
This role reports into Account Services Maintenance where the candidate will be responsible for timely and accurate client static maintenance. Key stakeholders will include Relationship Managers/Marketing Assistants, Compliance and cross-functional Operations teams.
Overview
- Responsible for all document reviews and system updates for post on-boarding maintenance requests initiated by client or from Periodic KYC Reviews.
- Liaise with Front Office for any documentation shortfall or clarifications
- Effectively handles queries, exceptions, and investigation matters
- Ensures full compliance to policies and procedures
- Quick and quality customer service
- Open to new tasks as required by the business
Responsibilities
- Ensure documentations submitted by Front Office are processed accurately and timely, and in line with internal quality standards
- Perform sanity checks on Periodic Review list and prepares outstanding document list for distribution to the Front Office.
- Update of client static data into Bank’s core system in timely manner
- Liaise with the Relationship Manager/Marketing Assistants on status of periodic review and maintenance cases.
- Keep abreast of risks and controls and ensure that processes are aligned
- Monitor and attend to any accounts exceptions and deviations to ensure compliant to Bank’s policies and procedures
- Handling Front office queries, ensure timely follow-up and/or escalation to stakeholders
About OCBC Bank
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
