Overview
Cloud & ICT Product Specialist
Date: 15 May 2025
Location:
Singapore, Singapore
Company:
Singtel Group
An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every “hello” at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
Be a Part of Something BIG!
International Digital Services (IDS) is a strategic and pivotal unit, contributing to the Group’s transformation vision by providing leadership in new and breakthrough strategies and development of new and emerging business and operating models. As a business unit, it is focused on adjacent to Telco opportunities, continuously innovating to harness scale and synergies across the Group to deliver quality solutions to telcos and enterprises regionally and internationally. Beyond business, IDS champions an agile and streamlined operating model while serves as a launchpad for talent development.
Make an Impact by
- Collaborate closely with Sales Managers to understand client business objectives and design solution strategies that align with their needs.
- Lead customer-facing engagements by conducting discovery sessions, business needs analysis, and solution scoping.
- Deliver compelling, tailored product demonstrations that clearly articulate business value and competitive advantages.
- Provide expert guidance throughout the pre-sales cycle, including solution design, product positioning, and handling technical objections.
- Prepare professional, tailored proposals and presentations for client opportunities.
- Coordinate responses to RFPs, ensuring accurate and persuasive content aligned with customer requirements.
- Support accurate and timely sales order submissions, collaborating with cross-functional teams as needed.
- Ensure smooth handover to post-sales delivery and customer success teams.
- Stay updated on industry trends, market developments, and evolving customer preferences.
- Monitor and analyze competitor offerings to effectively differentiate products during sales engagements.
- Share insights with sales and product and marketing teams to refine positioning and messaging.
Skills for Success
- Bachelor’s degree in Information Technology, Business, Engineering, or a related field.
- At least 7 years of experience in a product specialist, solution consultant, or pre-sales role within cloud, ICT, or enterprise technology environments.
- Strong knowledge of cloud computing concepts (e.g., IaaS, PaaS, SaaS), networking fundamentals, and enterprise IT infrastructure.
- Familiarity with leading global and regional cloud platforms such as AWS, Microsoft Azure, Google Cloud, as well as Chinese providers like Alibaba Cloud and Huawei Cloud
- Experience responding to RFPs and developing customer-facing proposals.
- Knowledge of ICT compliance and security frameworks (e.g., ISO 27001, NIST, GDPR).
- Proficiency in CRM and proposal tools (e.g., Salesforce, HubSpot, RFPIO).
- Excellent communication, presentation, and interpersonal skills with a proven ability to engage both technical and non-technical stakeholders.
- Demonstrated ability to translate customer requirements into effective solutions and compelling business cases.
Rewards that Go Beyond
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Are you ready to say hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.