CMMS Manager, Availability Team

DESCRIPTION

The Global Data Center Availability Team at Amazon Web Services is looking for a Computerized Maintenance Management Systems (CMMS) Manager to lead medium to large scale availability programs within the team.

The CMMS Manager will be called upon to assist in data center evaluations, optimization, and improvements of data center environments globally, which maintain the highest performance standards and utilize innovation to reduce cost and increase efficiency.

The candidate must have operational data center experience and experience managing CMMS schedules to track power and cooling assets, schedule maintenance, and track spare parts.

The manager will support multiple internal business organizations and will be responsible for communication of program statuses and metrics. The manager must be able to communicate any issues and/or risk in a clear and professional manner to ensure appropriate actions are met by internal Amazon stakeholders.

Key job responsibilities
As a CMMS Manager, you will:

Manage a team of 8-12 employees

Serve as a key business partner working directly with global operations teams, inter-departmental business partners and internal stakeholders

Interact with engineers, technicians, project managers, and Sr. leaders to develop your programs

Analyze complex, ambiguous, and potentially escalated business issues to develop recommendations for the operations leadership team

Drive process change and improvement across multiple business and program teams

Report ad hoc, weekly, and monthly program and operating metrics

Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles

Demonstrate excellent interpersonal and communication skills (both verbal and written) and proven ability to work effectively with all organizational levels

A day in the life
A typical day for this individual would be a mix of meeting (in person/remote) and influencing stakeholders across multiple businesses and global regions. Non-meeting time will be focused developing project plans, aligning on milestones across teams, doc writing, developing/monitoring metrics, understand end customer requirements and pain points, and reporting on status of efforts. You will be responsible for the day to day management and growth of your team.

About the team
The Availability team is responsible for developing power and cooling maintenance programs. The team defines scopes of work for these asset types, defines spares standards, develops tooling to gather PM data and identify failures, develops digital procedures to execute work, and manages CMMS tooling to track assets, work, labor, and spares. The team acts as the global process owners for Engineering Operations Technicians operating critical DC infrastructure to support power and cooling to servers.

BASIC QUALIFICATIONS

-Bachelor’s degree in a relevant engineering discipline (mechanical or electrical engineering)
-Experience leading teams
-Experience working in a relevant engineering discipline or equivalent work experience in IT-related field -3+ years end to end program/project management experience
-Able to work in a diverse team
-Meets/exceeds Amazon’s leadership principles requirements for this role
-Meets/exceeds Amazon’s functional/technical depth and complexity for this role

PREFERRED QUALIFICATIONS

-2+ years experience in commercial data center, co-location environments a plus
-4+ years inter-department project management experience

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