Overview
Content Designer
Date: 29 Mar 2025
Location:
Singapore, Singapore
Company:
Singtel Group
An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every “hello” at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
Be a Part of Something BIG!
Are you passionate about creating content that makes a real impact? Do you love shaping intuitive, user-friendly experiences through clear and engaging copy? If so, we’d love to have you on board!
As a Content Designer in our Experience Design team at Singtel, you’ll play a key role in delivering seamless digital journeys for our customers. Your words will guide, inform, and empower users across multiple touchpoints, helping us create experiences that are both meaningful and effective.
Make an Impact by
- Craft clear, concise and user-centred content including microcopy, error messages, user flows to ensure a seamless customer journey across digital platforms.
- Conduct content audits and develop scalable content frameworks to maintain consistency across projects.
- Leverage on data insights and user research to guide content decisions, improving clarity and engagement.
- Collaborate closely with UX designers, researchers, developers, and business stakeholders to understand user needs and deliver content that contributes to measurable impact.
Skills for Success
- Diploma/degree in Digital Media/Communications/Psychology/Journalism/UX design or any relevant professional work experience
- 2 to 3 years of relevant UX writing/content design experience
- Content audit and governance
- Experience in using Figma
- Excellent communicator and collaborator
- Keen interest in details and words
- High expectations of quality and accountability
- *Please include your portfolio link in your resume or attach samples of your content writing
Rewards that Go Beyond
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Are you ready to say hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.
