DCEO Cluster Manager

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

You are responsible for the management of Data Center Engineering Operations (DCEO) within Amazon owned Data Centers or Amazon leased Data Center areas within third party Colocation facilities; including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.

Key job responsibilities
– Management and leadership of DCEO Engineering Team
– Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
– Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
– Manage relationship with third party Colocation providers and their facility staff
– Responsible for the operation of and management of both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc
– Data Center capacity planning and reporting
– May assist in the design and build out of new facilities
– May assist in projects to increase current Facility efficiency
– Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
– Deliver quality service and ensure all customer demands are met
– Procurement for DCEO related expenditure
– Responsible for asset and inventory management

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

– Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline preferred
– 5+ years of Data Center Facilities Management Experience and team management experience
– In depth knowledge of Data Center Facilities such as generators, chillers, cooling towers, air handling units, UPS and DRUPS, electrical sub distribution systems, fire detection and suppression systems, cable reticulation systems
– Experienced in capacity planning and reporting
– Respond to out of hours emergency calls – second level escalation point for Data Center facilities related issues / failures

PREFERRED QUALIFICATIONS

– Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
– Fundamental knowledge of network design and layout (copper / fibre) as well as low / high voltage (copper/ fiber) cabling, BMS Systems, Monitoring and alarming systems
– Strong verbal and written communication skills
– Strong leadership and organizational skills