Director, Front Line Monitoring

JOB SUMMARY

• Member of the Front Line Monitoring (FLM) team with cross asset class BAU monitoring focus. Responsibilities will include monitoring of controls and processes as well as post trade analysis of client related transactions. The FLM team monitor the Bank’s response to its best execution obligations and treating clients fairly. The FLM team enable the business to generate revenue in a compliant manner by (i) alerting, (ii) advising and (iii) assisting supervisors in relation to their best execution responsibilities. 

RESPONSIBILITIES

Strategy

• Liaise between 1st and 2nd line to ensure delivery of best execution outcomes to clients and identify potential issues or areas of concern in the management of client flow. Raise queries and escalate via appropriate pre-determined channels where appropriate.
• Drive our objectives in helping Markets business to achieve the highest standards.
• Continually challenge existing controls, look to increase the scope and quality of monitoring of the first line of defence for the business
• Highlight and document to Markets management/CFCC teams where systemic/systematic issues become evident that may affect our ability to discharge our best execution obligations
• Continually evaluate risks and identify gaps in our processes– prioritising high risk items
• Actively seek to ensure that the business in general upholds it’s treating customers fairly agenda for Markets.
• Continue to stay up to date with internal/external policies and principle-based guidelines.

Business

• Awareness and understanding of the wider Markets business, economic and market environment in which the Group Operates. 
• Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite. Work effectively to achieve target as performance document. 

Processes

• Continue to drive efficiency and identify potential gaps in the BAU monitoring process as the field of view expands.
• Use product/trading knowledge to identify activity that may not align with our obligations to our clients. Deep dive into specific orders and reconstruct events considering a large number of trading factors effecting client outcome
• Identify and isolate particular orders from large daily volumes by using excel to analyse data imported from internal order management systems and conduct detailed analysis
• Monitor how we manage each order type, (stop loss, take profit, at best, limit, Reference time etc) and apply our policies and guidance in the monitoring process
• Apply this to a variety of products, including (but not exhaustive) FX spot, Fwd outrights, FX swaps, NDF, liquidity swaps and FXO etc. 
• Be able to assess liquidity factors effecting outcomes and accurately reduce the number of false positives resulting in escalation
• Be proficient in using trade processing systems, order management and recording systems
• Understand market data, which external liquidity providers to access for a given product/asset class and be able to retrieve historic price action using tools available, (Reuters Eikon, Bloomberg, internal sources)
• Construct daily reports detailing workings on each order requiring additional monitoring. Report to include Tic data, deal blotter history, trader communications, order histories etc.
• Articulate and escalate areas of concern to trading and sales globally and have the depth of knowledge to effectively manage and interpret a wide variety of responses  
• Be able to identify when further escalation is required and work closely with CFCC and the head of FLM when necessary, documenting all relevant data
• Maintain close communication with the BEAM, (automated monitoring) team and look to pool resources and share internal system knowledge where appropriate to achieve our goals

Our Ideal Candidate

• Minimum 10 years working experience in overall
• Excellent knowledge of Markets activities with a previous experience in First line of defence preferably in Trading or Sales role or in Surveillance role.
• Strong risk management and controls background.
• Ability to work independently in a fast-paced and dynamic environment.
• Ability to articulate complex issues concisely and communicate effectively.
• Collaborative and creative problem solver, while being outcome focused.
• Strong interpersonal and stakeholder management skills. 
• Strong analytical skills with an ability to understand complex workflows and excellent attention to details.
• Comfortable working in a relatively unstructured and multi-cultural environment.

Role Specific Technical Competencies

• MS Office
• Working knowledge of Markets Business
• Trading/Sales Risk Management
• Ability to make decisions and to work effectively in a dynamic environment
• Facilitating effective coordination between business and functions
• Communication skills 
• Knowledge of regulatory topics and experience in terms of relations with regulators
   

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers