Director, Process Implementation Lead, Digital Assets

Job Summary

As the Director, Process Implementation Lead for Digital Assets at Standard Chartered, you will be at the forefront of pioneering the design and deployment of digital asset processes within our Corporate and Institutional Banking (CIB) division. This critical leadership role involves crafting a resilient and compliant Digital Assets framework that aligns with global best practices and regulatory standards, ensuring seamless integration with business objectives and operational risk management.

Key Responsibilities:

• Develop and communicate the strategic vision and roadmap for the digital assets initiative within CIB, setting ambitious yet achievable goals that drive innovation and growth.
• Lead multi-disciplinary stakeholder engagement, fostering collaboration across the business, second line of defense, and global process owners to ensure comprehensive process governance.
• Design and implement robust, scalable, and compliant processes that address client needs and product specifications, enhancing the client experience in the digital assets space.
• Oversee the creation and maintenance of detailed process artifacts and governance documentation, including CCIA records, committee submissions, and approval processes to maintain transparent oversight.
• Champion business partnership by understanding priorities, managing regulatory changes, and delivering user-centric solutions that support Relationship Managers and clients effectively.
• Embed risk management principles by identifying, tracking, and mitigating operational risks associated with digital asset processes, ensuring alignment with the bank’s risk standards.
• Support training initiatives and communication strategies to equip teams with the necessary knowledge and tools to operate within the digital assets framework efficiently.

In this role, you will be instrumental in shaping how Standard Chartered adapts and leads in the burgeoning digital assets landscape, balancing innovation with prudent risk and compliance management.

This position demands a dynamic leader who not only possesses deep expertise in process design and digital asset management but also excels at cross-functional collaboration and strategic influence. As the Process Implementation Lead, you will ensure the alignment of processes with evolving regulatory environments while promoting an agile, client-focused culture within the team.

The ideal candidate thrives in an innovative banking environment and is passionate about leveraging technology to optimize client services and operational efficiency. You must demonstrate exceptional communication skills to bridge technical, regulatory, and business domains effectively, enabling consensus and driving successful implementation.

Skills and Experience

• Exceptional written and verbal communication skills: Articulate complex concepts clearly and persuasively to diverse stakeholders, including senior executives, regulatory bodies, and operational teams.
• Strong interpersonal and leadership abilities: Facilitate collaboration and motivate cross-functional teams to achieve shared objectives, fostering an inclusive and respectful working environment.
• Advanced proficiency in Microsoft Office Suite: Utilize Excel for detailed data analysis, PowerPoint for impactful presentations, and Word for comprehensive documentation.
• Analytical mindset: Ability to interpret data insights to inform process improvement and strategic decision-making.
• Project and change management skills: Competence in managing complex process implementations with multiple stakeholders and shifting priorities.
• Keen understanding of regulatory landscapes: Experience navigating and implementing processes compliant with digital assets regulations and operational risk requirements.

Our Ideal Candidate

Our ideal candidate holds a Master’s degree in a relevant discipline such as Finance, Business Administration, or Technology and possesses 15+ years of  experience in process management within banking or financial services, preferably involving digital asset or fintech contexts. The candidate is a strategic thinker with a proven track record of leading successful process implementations and managing stakeholder relationships across complex organizational structures

We are seeking a forward-thinking individual with a passion for innovation and continuous improvement who can translate regulatory developments into practical, operational solutions. Comfortable working in a fast-paced environment, the candidate will demonstrate resourcefulness, resilience, and a commitment to delivering excellence.

Role Specific Technical Competencies

• Extensive expertise in policy design and implementation specifically tailored to digital assets and financial services.
• Experienced in navigating and applying digital asset technology and associated regulatory requirements within financial institutions.
• Strong background in end-to-end process design and optimization, ensuring robustness, scalability, and compliance in operational workflows.

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers