Director, PVB Client Reporting & Delivery

JOB SUMMARY

Responsible to lead and drive the refinement of PvB client statements globally. You will be engaging front to back stakeholder throughout the process/initiative to communicate changes effectively and gather feedback, ensuring the refinement initiative are executed seamlessly. You will also ensure compliance with external regulatory requirements, internal control standards and group compliance policy in the locations during various rollout/implementation. Part of the role is to manage governance and supervision of client reporting including customised report, reference letter, etc. You will have to work with respective stakeholders to maintain comprehensive and up-to-date documentation of defined client reporting processes 

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the SGHK Private Banking to achieve the outcomes set out in the Bank’s Conduct Principles:
  • Fair Outcomes for Clients
  • Effective Financial Markets
  • Financial Crime Compliance
  • The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

• Embed Here for good and Group’s brand and values in SGHK Private Banking
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• The successful candidate will be client and outcome-focused with a practical orientation to developing and maintaining an innovative mindset, and have a style that fosters teamwork and collaboration with all types of stakeholders and partners. Candidates should have excellent written and oral communication skills, strong interpersonal skills, great attention to detail, as well as a passion for improving experiences. 
• Degree qualified with 8 years of experience in the banking industry 
• Sound HKMA/SFC/MAS regulatory knowledge and understanding of the private banking business.
• Solid experience in Change Management; ability to adapt and act quickly to drive change by advocating innovative solutions 
• Product knowledge is preferred 
• Self-motivated team player, excellent analytical and problem-solving skills, with the ability to articulate and resolve complex operational issues 
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal key stakeholders 
• Excellent written and verbal communication skills
• Proficiency in MS Excel, PowerPoint and Word is a must

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Manage People
• Products and Processes
• Strategy and Business Model (SIF)

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers