At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

The engineer plan, direct and coordinate the operations of an organization to meet the service assurance level set by the organization. The scope covers the responsibility for ensuring and improving the performance, productivity, efficiency and effectiveness of departmental and organizational operations through the provision of effective methods, process and strategies.

The role is responsible for the Service Transitions and Service Operations to maintain and operate system and platform in an optimal state of the Mobile VAS, Mobile Finance and Infra structure services meeting service level KPIs, customer level satisfactory and regulatory requirement. The role also accountable for service quality and service availability of the services provided. The detail scope are :-

1. Service Delivery

• Involve in technical planning, implementation and delivery for enhancement projects
• Ability to write automation and monitoring scripts in Python, Perl, PHP and Bash languages.
• Strong IPV4/IPV6 and Redhat 7 OS operations and administration
• Perform system and service testing to roll-out/migration of new related products and services. Applications involved are Firewalls/VMs/2FA/NTP/DNS/DHCP Linux Based Operating Systems.
• Perform patch loading, configuration changes and implementation of software and hardware updates and upgrades on service nodes.

2. Service Operations

• System and Platform Patch loading, implementation of software and hardware upgrades/patching on its related service nodes.
• Participate in BCP and/or Audit program initiatives.
• The successful candidate will need to work outside normal working hours to carry out upgrades and patch loading as such activities may disrupt services.
• Troubleshoot and perform root causes failure analysis for software, hardware and network faults related to the service nodes.
• Responsible for supporting the daily operation of(DHCP/DNS/NTP/Firewalls/VMware /2FA/Linux OS systems) and NetApp storage systems and Infra.
• Provide Tier 2 & 3 technical support for internal customer and manage vendor for Tier 3 & 4 technical support on a 24×7 standby basis.

Skills for Success:

• Engineering degree preferably in the area of Computer Engineering with at least 2 year experience.
• At least 3-5 years working experience with emphasis on Linux, RHEL, DNS, Ansible, Resolve, MySQL DB, NetApp, Fortinet Firewall, VMware, NTP, DNS, DHCP systems.
• Good scripting knowledge in Perl/Python/Bash/PHP
• Experience in operation of the following systems Linux, RHEL, Ansible, Resolve, MySQL DB, NetApp, Fortinet Firewall, VMware, NTP, DNS, DHCP systems
• Redhat Certified, VCP certified

Rewards that Go Beyond

• Full suite of health and wellness benefits 
• Ongoing training and development programs 
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!