External Data Service Manager

JOB SUMMARY

• We are seeking an experience and detail-oriented subject matter expert to oversee the full lifecycle of external data subscriptions, ensuring efficient management, cost optimization, and process improvements. This role will be responsible for streamlining the front-to-back workflow, building a centralised database, and evaluating savings, leverage opportunities and efficiency gains. Additionally, the candidate will be responsible for monthly business reporting and strategic planning, provide key insights to senior management.
• The ideal candidate will work closely with internal stakeholders, vendors, and procurement teams to optimise data usage, reduce costs, and enhance decision-making processes.

RESPONSIBILITIES

Strategy

• Oversee the entire life cycle of external data subscriptions, from procurement, contract negotiation, usage tracking, and renewal evaluations

Processes

• Centralise and standardise the subscription to ensure transparency and efficiency.

Risk Management

• Conduct quarterly business reviews with key vendors to ensure service quality and pricing optimization.

Governance

• Monthly Business Reporting & Strategic Planning
• Develop forecasting models to plan and optimise future data subscriptions.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Our Ideal Candidate

• 5 years of experience in commercial negotiation and the necessary experience dealing with market data vendors
• Technical Expertise in Data Integration – Proficient in managing APIs to streamline external data ingestion and processing
• Strong Governance & Compliance Knowledge – Deep understanding of data privacy law and security best practice to ensure vendor data meets regulatory and quality standards
• Vendor & Stakeholder Management Skills – Experience in evaluating third-party data providers, negotiating SLAs, and collaborating with internal teams to maximize data value for business insights. 

Role Specific Technical Competencies

• Excel and Data Management
• Project Management 
• Cost Allocation & Financial workflow
• Vendor management & negotiation skill

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers