Food & Beverage – Sales And Social Media Content Executive

JOB OVERVIEW

The Food & Beverage Sales and Social Media Content Executive plays a key role in driving revenue and enhancing the visibility of our F&B outlets. This dynamic position blends sales coordination with social media and content creation to promote private dining, events, group reservations, and the unique stories behind our outlets.

The role supports the F&B Outlets Sales Manager in growing guest engagement and revenue, while also managing content for our digital platforms, working closely with outlet managers, chefs, and the PR team. It’s ideal for someone who enjoys both client-facing work and creative storytelling through visuals and social media.

KEY RESPONSIBILITIES

 

Sales & Guest Engagement

• Assist with guest inquiries, private dining requests, and group bookings
• Support the sales team in promoting outlet offerings and coordinating events
• Follow up with guests for feedback and relationship building
• Maintain guest databases and track reservations and sales performance
• Help organize logistics for events and support during execution

 

Social Media & Content Creation

• Create and manage engaging content for Instagram, Facebook, and TikTok
• Capture high-quality photos/videos of food, drinks, team moments, and events
• Work with chefs and outlet teams to promote seasonal menus and happenings
• Engage with online communities and respond to guest comments and messages
• Collaborate with PR and marketing teams on influencer partnerships and promotions
• Monitor social media trends and help generate fresh, creative ideas

 

QUALIFICATIONS

• Prior experience in F&B sales, reservations, or guest service roles
• Strong interest in content creation and social media platforms
• Good photography and video editing skills (basic is acceptable)
• Fluent in English; additional languages are a plus
• Comfortable working across teams – sales, kitchen, PR, and service
• Positive, proactive, organized, and guest-focused

 

This role is ideal for someone passionate about food, digital storytelling, and social media, and looking to grow in the marketing and content creation space within the F&B industry. With the guidance and mentorship of senior F&B and PR leaders, you’ll have the opportunity to expand your skills and contribute to a vibrant digital presence for the brand.

 

 

 

 

 

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.