Overview
Global Account Manager
Date: 25 Jul 2025
Location:
Singapore, Singapore
Company:
Singtel Group
At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Make an Impact by:
- Build and maintain strong relationships with key stakeholders in global accounts, fostering and developing CXO-level customer relationships to enhance customer retention.
- Identify opportunities for growth, including upselling and cross-selling products and services to increase sales revenue.
- To identify and address customers’ IT&T needs through detailed account planning aiming to secure bids and innovative deals.
- Work closely with various internal teams to ensure a cohesive approach to account management.
- Lead negotiations for contracts and pricing with global clients.
- Proactively identify and address issues that may impact client satisfaction or account performance.
- Demonstrate expert knowledge of technology trends and differentiate the unique value delivered through Singtel’s offerings within this domain.
- Achieve high customer satisfaction with decision-makers and play a key ambassador role for Singtel.
- Meet financial KPIs and develop strategic.
Skills for Success:
- Degree with 5 or more years of sales experience.
- Proven experience in account management, sales, or business development, preferably in a global context.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work collaboratively in a cross-functional team environment.
- Strong analytical and problem-solving abilities.
- Knowledge of ICT and telecommunications preferred.
- Sales-driven mindset with a strong focus on achieving targets and driving revenue growth.
- Possess strong leadership skills to guide and influence teams and clients effectively.
Are you ready to say hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.